SUPPORT_CALL

Author: odeimaiz

services/static-webserver/client/source/class/osparc/data/model/Conversation.js

@@ -82,9 +82,10 @@ qx.Class.define("osparc.data.model.Conversation", {
 
     type: {
       check: [
-        "PROJECT_STATIC",
-        "PROJECT_ANNOTATION",
-        "SUPPORT",
+        "PROJECT_STATIC",     // osparc.store.ConversationsProject.TYPES.PROJECT_STATIC
+        "PROJECT_ANNOTATION", // osparc.store.ConversationsProject.TYPES.PROJECT_ANNOTATION
+        "SUPPORT",            // osparc.store.ConversationsSupport.TYPES.SUPPORT
+        "SUPPORT_CALL",       // osparc.store.ConversationsSupport.TYPES.SUPPORT_CALL
       ],
       nullable: false,
       init: null,

services/static-webserver/client/source/class/osparc/store/ConversationsSupport.js

@@ -34,6 +34,7 @@ qx.Class.define("osparc.store.ConversationsSupport", {
   statics: {
     TYPES: {
       SUPPORT: "SUPPORT",
+      SUPPORT_CALL: "SUPPORT_CALL",
     },
   },
 
@@ -82,14 +83,14 @@ qx.Class.define("osparc.store.ConversationsSupport", {
         });
     },
 
-    postConversation: function(extraContext = {}) {
+    postConversation: function(extraContext = {}, type = osparc.store.ConversationsSupport.TYPES.SUPPORT) {
       const url = window.location.href;
       extraContext["deployment"] = url;
       extraContext["product"] = osparc.product.Utils.getProductName();
       const params = {
         data: {
           name: "null",
-          type: osparc.store.ConversationsSupport.TYPES.SUPPORT,
+          type,
           extraContext,
         }
       };

services/static-webserver/client/source/class/osparc/support/Conversation.js

@@ -82,10 +82,11 @@ qx.Class.define("osparc.support.Conversation", {
           if (currentStudy) {
             extraContext["projectId"] = currentStudy.getUuid();
           }
-          osparc.store.ConversationsSupport.getInstance().postConversation(extraContext)
+          // clone first, it will be reset when setting the conversation
+          const bookACallInfo = this.__bookACallInfo ? Object.assign({}, this.__bookACallInfo) : null;
+          const type = bookACallInfo ? osparc.store.ConversationsSupport.TYPES.SUPPORT_CALL : osparc.store.ConversationsSupport.TYPES.SUPPORT;
+          osparc.store.ConversationsSupport.getInstance().postConversation(extraContext, type)
             .then(data => {
-              // clone first, it will be reset when setting the conversation
-              const bookACallInfo = this.__bookACallInfo ? Object.assign({}, this.__bookACallInfo) : null;
               const newConversation = new osparc.data.model.ConversationSupport(data);
               this.setConversation(newConversation);
               let prePostMessagePromise = new Promise((resolve) => resolve());
@@ -112,7 +113,10 @@ qx.Class.define("osparc.support.Conversation", {
                   return this.__postMessage(content);
                 })
                 .then(() => {
-                  if (osparc.store.Groups.getInstance().getChatbot() === null) {
+                  if (
+                    osparc.store.Groups.getInstance().getChatbot() === null ||
+                    type === osparc.store.ConversationsSupport.TYPES.SUPPORT_CALL
+                  ) {
                     // only add follow up message if there is no chatbot support
                     setTimeout(() => this.addSystemMessage(this.self().SYSTEM_MESSAGE_TYPE.FOLLOW_UP), 1000);
                   }