diff --git a/services/static-webserver/client/source/class/osparc/store/Support.js b/services/static-webserver/client/source/class/osparc/store/Support.js
index 281127d06ffb..028030c826dc 100644
--- a/services/static-webserver/client/source/class/osparc/store/Support.js
+++ b/services/static-webserver/client/source/class/osparc/store/Support.js
@@ -149,6 +149,16 @@ qx.Class.define("osparc.store.Support", {
       return textLink;
     },
 
+    requestAccountLink: function(centered = true) {
+      const color = qx.theme.manager.Color.getInstance().resolve("text");
+      const link = window.location.origin + "/#/request-account";
+      let textLink = `<a href="${link}" style='color: ${color}' target='_blank'>Request Account</a>`;
+      if (centered) {
+        textLink = `<center>${textLink}</center>`
+      }
+      return textLink;
+    },
+
     getMailToLabel: function(email, subject) {
       const mailto = new qx.ui.basic.Label(this.mailToLink(email, subject, false)).set({
         font: "text-14",
diff --git a/services/static-webserver/client/source/class/osparc/utils/Utils.js b/services/static-webserver/client/source/class/osparc/utils/Utils.js
index e2b4bce2a3c6..9968467efff2 100644
--- a/services/static-webserver/client/source/class/osparc/utils/Utils.js
+++ b/services/static-webserver/client/source/class/osparc/utils/Utils.js
@@ -644,13 +644,22 @@ qx.Class.define("osparc.utils.Utils", {
       const productName = osparc.store.StaticInfo.getInstance().getDisplayName();
       const manuals = osparc.store.Support.getManuals();
       const manualLink = (manuals && manuals.length) ? manuals[0].url : "";
-      const supportEmail = osparc.store.VendorInfo.getInstance().getSupportEmail();
-      const mailto = osparc.store.Support.mailToLink(supportEmail, "Request Account " + productName);
       let msg = "";
       msg += qx.locale.Manager.tr("To use all ");
       msg += this.createHTMLLink(productName + " features", manualLink);
+
+      if (osparc.product.Utils.getCreateAccountAction() === "REQUEST_ACCOUNT_FORM") {
+        // if the product is configured to show a form to request an account,
+        // then show a link to it in the message
+        msg += qx.locale.Manager.tr(", please request an account in the following link:");
+        msg += "</br>";
+        msg += osparc.store.Support.requestAccountLink();
+        return msg;
+      }
       msg += qx.locale.Manager.tr(", please send us an e-mail to create an account:");
       msg += "</br>";
+      const supportEmail = osparc.store.VendorInfo.getInstance().getSupportEmail();
+      const mailto = osparc.store.Support.mailToLink(supportEmail, "Request Account " + productName);
       msg += mailto;
       return msg;
     },