diff --git a/packages/notifications-library/src/notifications_library/templates/on_account_requested.email.content.html b/packages/notifications-library/src/notifications_library/templates/on_account_requested.email.content.html
index ae26bed2bf47..5a317574c958 100644
--- a/packages/notifications-library/src/notifications_library/templates/on_account_requested.email.content.html
+++ b/packages/notifications-library/src/notifications_library/templates/on_account_requested.email.content.html
@@ -4,7 +4,11 @@
 <p>Dear Support team
 
 <p>
-  We have received the following request form for an account in {{ product.display_name }} from <b>{{ host }}</b>
+  We have received the following request form for an account in :
+<ol>
+  <li>Product: <b>{{ product.display_name }}</b></li>
+  <li>Host: <b>{{ host }}</b></li>
+</ol>
 </p>
 
 <pre>
diff --git a/packages/notifications-library/src/notifications_library/templates/on_account_requested.email.content.txt b/packages/notifications-library/src/notifications_library/templates/on_account_requested.email.content.txt
index 0eb9d7d4a641..67b1801b9123 100644
--- a/packages/notifications-library/src/notifications_library/templates/on_account_requested.email.content.txt
+++ b/packages/notifications-library/src/notifications_library/templates/on_account_requested.email.content.txt
@@ -1,6 +1,8 @@
 Dear Support team,
 
-We have received the following request form for an account in {{ product.display_name }} from **{{ host }}**:
+We have received the following request form for an account in :
+- Product: **{{ product.display_name }}**
+- Host: **{{ host }}**
 
 {{ dumps(request_form) }}
 
diff --git a/services/web/server/src/simcore_service_webserver/templates/common/request_account.jinja2 b/services/web/server/src/simcore_service_webserver/templates/common/request_account.jinja2
index e273a387be60..bc85afb0559a 100644
--- a/services/web/server/src/simcore_service_webserver/templates/common/request_account.jinja2
+++ b/services/web/server/src/simcore_service_webserver/templates/common/request_account.jinja2
@@ -11,7 +11,11 @@ Dear {{ name }},
 </p>
 
 <p>
-  We have received the following request form for an account in {{ product.display_name }} from {{ host }}
+  We have received the following request form for an account in :
+<ol>
+  <li>Product: <b>{{ product.display_name }}</b></li>
+  <li>Host: <b>{{ host }}</b></li>
+</ol>
 </p>
 
 <pre>