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| 1 | +# Title |
| 2 | + |
| 3 | +Introducing Metrics in the InnerSource Initiative |
| 4 | + |
| 5 | +# Context |
| 6 | + |
| 7 | +An organization is applying InnerSource. This needs to check the |
| 8 | +current status and if some of the expected outcomes are starting |
| 9 | +to work. |
| 10 | + |
| 11 | + |
| 12 | +# Problem |
| 13 | + |
| 14 | +This organization may already have qualitative feedback from the |
| 15 | +involved teams, but desire more objective information focused |
| 16 | +on development activities. |
| 17 | + |
| 18 | +The organization does not really know where to start measuring |
| 19 | +things or what are the key parameters to measure. |
| 20 | + |
| 21 | + |
| 22 | +# Forces |
| 23 | + |
| 24 | +People do not like to be tracked or measured. |
| 25 | + |
| 26 | +There is not a proper monitoring infrastructure for the software |
| 27 | +development process and this is hard to build or to get funding |
| 28 | +for this. |
| 29 | + |
| 30 | +There is not a culture of software development metrics. |
| 31 | + |
| 32 | +Metrics are usually misunderstood if people have not received any |
| 33 | +training on those. |
| 34 | + |
| 35 | + |
| 36 | +# Solution |
| 37 | + |
| 38 | +Bring developers, middle managers and C-level to have a discussion |
| 39 | +about metrics. |
| 40 | + |
| 41 | +Let developers and middle managers know that these metrics or KPIs |
| 42 | +are not focused on tracking their personal performance, but to compare |
| 43 | +if the initiative is currently working as expected. |
| 44 | + |
| 45 | +Have specific training on the topic of metrics and good practices |
| 46 | +to use them. |
| 47 | + |
| 48 | +Bring specific discussions on the metrics to be used avoiding per |
| 49 | +developer granularity or at least anonymizing that info. |
| 50 | + |
| 51 | + |
| 52 | +# Resulting Context |
| 53 | + |
| 54 | +The organization builds a monitoring infrastructure where the agreed |
| 55 | +metrics will be the ones to be used. |
| 56 | + |
| 57 | +Those metrics will help C-level to understand the current situation |
| 58 | +of the project and this will help to compare the status before |
| 59 | +applying inner source and after applying the inner source initiative. |
| 60 | + |
| 61 | +Those metrics will help middle management to understand how the |
| 62 | +initiative evolves and help them with their daily work. |
| 63 | + |
| 64 | +Those metrics will help developers to understand how the initiative |
| 65 | +evolves and help them with their daily work. |
| 66 | + |
| 67 | + |
| 68 | +# Known Instances |
| 69 | + |
| 70 | + |
| 71 | +# Authors |
| 72 | + |
| 73 | +- Daniel Izquierdo |
| 74 | + |
| 75 | +# Acknowledgement |
| 76 | + |
| 77 | + |
| 78 | + |
| 79 | +# State |
| 80 | + |
| 81 | +Early Idea |
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