Cannot communicate with Ledger Cardano App due to DeviceStatusError

[sentry]

Environment: Production (https://gov.tools)
Source: Frontend
Device: Chrome Desktop

Sentry Issue

GOVTOOL-FRONTEND-7J

Error: Transport failure: Ledger transport failed due to
 TransportError: Transport failure: Establishing device connection failed due to
 TransportError: Transport failure: Cannot communicate with Ledger Cardano App due to
 DeviceStatusError: General error...

Transport failure: Ledger transport failed due to
 TransportError: Transport failure: Establishing device connection failed due to
 TransportError: Transport failure: Cannot communicate with Ledger Cardano App due to
 DeviceStatusError: General error...