KrushiSahay/support.html at main · JINAY2910/KrushiSahay · GitHub

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<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8">
  <title>Support & Helpline - Krushi Sahay</title>
  <link rel="stylesheet" href="css/style.css">
</head>
<body class="faq-page">

  <div class="container">

    <!-- Topbar -->
    <header class="topbar">
      <h1>Krushi Sahay</h1>
      <a href="PHP/logout.php" class="logout">Logout</a>
    </header>

    <!-- Sidebar -->
<aside class="sidebar">
  <nav>
    <ul>
      <li><a href="index.html" style="color: green;"><strong>Home</strong></a></li>
      <li><a href="dashboard.html">Dashboard</a></li>
      <li><a href="schemes.html">Government Schemes</a></li>
      <li><a href="complaint.html">File a Complaint</a></li>
      <li><a href="weather.html">Weather Forecast</a></li>
      <li><a href="support.html">Grievance / Support</a></li>
      <li><a href="faq.html">FAQs</a></li>
      <li><a href="ecommerce.html">Sell Your Crops</a></li>
      <li><a href="events.html">Upcoming Events</a></li>
    </ul>
  </nav>
</aside>


    <!-- Main Content -->
    <main class="main-content">
      <h2 class="section-title">📞 Support & Helpline Directory</h2>

      <div class="faq-note-box">
        Below is a list of official government helplines and support channels to assist you with schemes, applications, or website-related queries. Use these contacts for accurate and verified assistance.
      </div>

      <div class="faq-list">

        <div class="faq-item">
          <h4>📌 Agriculture General Support (કૃષિ સહાય માટે)</h4>
          <p><strong>Helpline:</strong> 1800-180-1551</p>
          <p><strong>Email:</strong> agri-help@gov.in</p>
          <p><strong>Hours:</strong> Mon–Fri, 10:00 AM – 6:00 PM</p>
          <p>This is the main support helpline for general agricultural questions including seeds, fertilizers, farming techniques, and scheme awareness. Keep your location and query details ready when calling.</p>
        </div>

        <div class="faq-item">
          <h4>📌 PM-KISAN Helpline (પ્રધાનમંત્રી કિસાન યોજના)</h4>
          <p><strong>Helpline:</strong> 155261 / 011-24300606</p>
          <p><strong>Email:</strong> pmkisan-ict@gov.in</p>
          <p><strong>Hours:</strong> Mon–Sat, 9:00 AM – 5:00 PM</p>
          <p>This support is for payment delays, Aadhaar mismatch, beneficiary status, and DBT-related queries. Have your Aadhaar, registered mobile, and PM-KISAN ID when you call.</p>
        </div>

        <div class="faq-item">
          <h4>📌 eNAM Market Support (ઇ-નામ – બજાર મદદ)</h4>
          <p><strong>Helpline:</strong> 1800-270-0224</p>
          <p><strong>Email:</strong> support@enam.gov.in</p>
          <p><strong>Hours:</strong> Mon–Fri, 9:00 AM – 6:00 PM</p>
          <p>Get help registering as a farmer, listing your crops, resolving payment issues, and accessing APMC markets digitally through the National Agriculture Market portal.</p>
        </div>

        <div class="faq-item">
          <h4>📌 Kisan Call Center (કિસાન કોલ સેન્ટર)</h4>
          <p><strong>Helpline:</strong> 1800-180-1551 (24x7)</p>
          <p><strong>Languages:</strong> Hindi, Gujarati, English, and more</p>
          <p>Ask any agricultural question—crops, climate impact, pests, fertilizers. Calls are connected to agri experts or scientists based on your location and language.</p>
        </div>

        <div class="faq-item">
          <h4>📌 Soil Health Card & Schemes (માટી આરોગ્ય કાર્ડ)</h4>
          <p><strong>Helpline:</strong> 1800-180-1111</p>
          <p><strong>Email:</strong> soilcard@gov.in</p>
          <p>Support for farmers needing soil testing, retrieving lost cards, or understanding fertilizer recommendations based on their soil type. Share your card number and farm location when contacting.</p>
        </div>

        <div class="faq-item">
          <h4>📌 Technical / Portal Support (ટેકનિકલ સહાય)</h4>
          <p><strong>Helpline:</strong> 1800-121-3121</p>
          <p><strong>Email:</strong> techsupport@krushisahay.gov.in</p>
          <p>For website login issues, broken links, file upload errors, or slow portals. If you're stuck during online application, this is the right support line.</p>
        </div>

        <div class="faq-item">
          <h4>📌 WhatsApp Support</h4>
          <p><strong>Number:</strong> +91 9876543210</p>
          <p><strong>Available:</strong> Mon–Sat, 9 AM to 6 PM</p>
          <p><strong>Note:</strong> Text queries only. No audio/video support.</p>
          <p>You can send your issue summary, application ID (if any), and your village/taluka. Expect a response in 24-48 hours.</p>
        </div>

        <div class="faq-item">
          <h4>📌 Regional Krishi Vigyan Kendra (KVK) Contacts</h4>
          <p><strong>Find Nearby Centers:</strong> <a href="https://kvk.icar.gov.in" target="_blank">kvk.icar.gov.in</a></p>
          <p>Find your local agriculture expert center (KVK) for offline support, free training, guidance on cropping patterns, and field visits.</p>
        </div>

      </div>

      <div class="faq-note-box">
        📢 <strong>Tip:</strong> Always keep your farmer ID, Aadhaar number, and scheme details handy when calling support for faster assistance. Note down your complaint number if given.
      </div>
    </main>

  </div>

</body>
</html>