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If E2E encryption and the Business flag aren't the issue, this is likely a version-specific change in iOS. It's possible Apple has introduced a new mechanism to protect or store these files in your specific version. I cannot verify this currently as I don't have an iPhone running that version to perform the necessary analysis.
No, the tool extracts data directly from the internal WhatsApp databases found in the iPhone backup. It does not rely on, or interact with, the 'Chat Backup' feature within the WhatsApp app itself. |
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What are some ways to troubleshoot the error:
Essential WhatsApp files are missing from the iOS backup. Perhapse you enabled end-to-end encryption for the backup?I have checked all the issues related to that error and there are two cases:
a. You have enabled e2e encryption inside WhatsApp Settings > Backup #125
b. You have a Business Account and you are not using the
--businessflag #164I have successfully exportet the chats from my
iOS 18.3iPhone, but it is failing in another one withiOS 26.1. (logs in the end)Since the backup of iPhone is more than 200GB, it is a bit hard to troubleshoot with different cases, so can somebody help with these questions:
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