Failed to ping device

[brunodomenici]

Hello,

I have 1 device with this error:

[2025-01-08 18:04:57] warning: 	z2m: Failed to ping 'VMC' (attempt 1/1, ZCL command 0x0cae5ffffec3b96a/1 genBasic.read(["zclVersion"], {"timeout":10000,"disableResponse":false,"disableRecovery":true,"disableDefaultResponse":true,"direction":0,"reservedBits":0,"writeUndiv":false}) failed (Delivery failed for '28706'.))
[2025-01-08 18:05:36] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Banheiro', payload '{"battery":100,"humidity":77.3,"linkquality":112,"temperature":23.9}'
[2025-01-08 18:06:18] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Banheiro', payload '{"battery":100,"humidity":77.3,"linkquality":112,"temperature":23.9}'
[2025-01-08 18:06:26] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Banheiro', payload '{"battery":100,"humidity":78.3,"linkquality":84,"temperature":23.9}'
[2025-01-08 18:06:38] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Banheiro', payload '{"battery":100,"humidity":78.3,"linkquality":100,"temperature":23.9}'
[2025-01-08 18:06:39] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Banheiro', payload '{"battery":100,"humidity":78.3,"linkquality":92,"temperature":23.9}'
[2025-01-08 18:06:40] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Banheiro', payload '{"battery":100,"humidity":78.3,"linkquality":104,"temperature":23.9}'
[2025-01-08 18:06:43] error: 	z2m: Publish 'get' 'state' to 'VMC' failed: 'Error: ZCL command 0x0cae5ffffec3b96a/1 genOnOff.read(["onOff"], {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":0,"reservedBits":0,"writeUndiv":false}) failed (Delivery failed for '28706'.)'
[2025-01-08 18:07:07] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Banheiro', payload '{"battery":100,"humidity":79.3,"linkquality":112,"temperature":23.9}'
[2025-01-08 18:08:58] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Banheiro', payload '{"battery":100,"humidity":80.3,"linkquality":100,"temperature":23.9}'
[2025-01-08 18:09:27] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Beibes', payload '{"battery":100,"humidity":67,"linkquality":84,"temperature":18.3}'
[2025-01-08 18:09:27] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Beibes', payload '{"battery":100,"humidity":67,"linkquality":80,"temperature":18.3}'
[2025-01-08 18:09:27] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Beibes', payload '{"battery":100,"humidity":67,"linkquality":72,"temperature":18.3}'
[2025-01-08 18:09:27] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Beibes', payload '{"battery":100,"humidity":67,"linkquality":84,"temperature":18.3}'
[2025-01-08 18:10:03] warning: 	z2m: Failed to ping 'VMC' (attempt 1/1, ZCL command 0x0cae5ffffec3b96a/1 genBasic.read(["zclVersion"], {"timeout":10000,"disableResponse":false,"disableRecovery":true,"disableDefaultResponse":true,"direction":0,"reservedBits":0,"writeUndiv":false}) failed (Delivery failed for '28706'.))
[2025-01-08 18:10:11] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"Beibes","ieee_address":"0x3410f4fffee1f80e"},"type":"device_announce"}'

Any idea why only with this device I have this error? It's working when I set on physically in the device. Maybe it's a communication issue?

Thank you

[brunodomenici]

Helle,

It's back. I didn't change anything:

[2025-01-08 18:18:15] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/VMC', payload '{"linkquality":104,"state":"OFF","update":{"installed_version":4110,"latest_version":4110,"state":"idle"}}'
[2025-01-08 18:18:16] error: 	z2m: Failed to read state of 'VMC' after reconnect (ZCL command 0x0cae5ffffec3b96a/1 genOnOff.read(["onOff"], {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":0,"reservedBits":0,"writeUndiv":false}) failed ({"target":28706,"apsFrame":{"profileId":260,"clusterId":6,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":219},"zclSequence":16,"commandIdentifier":1} timed out after 10000ms))
[2025-01-08 18:18:16] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/VMC', payload '{"linkquality":108,"state":"OFF","update":{"installed_version":4110,"latest_version":4110,"state":"idle"}}'
[2025-01-08 18:19:06] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Beibes', payload '{"battery":100,"humidity":69.3,"linkquality":92,"temperature":18.3}'
[2025-01-08 18:19:23] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/Banheiro', payload '{"battery":100,"humidity":69.3,"linkquality":116,"temperature":23.3}'
[2025-01-08 18:19:30] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"VMC","ieee_address":"0x0cae5ffffec3b96a"},"type":"device_announce"}'
[2025-01-08 18:19:32] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/VMC', payload '{"linkquality":92,"state":"OFF","update":{"installed_version":4110,"latest_version":4110,"state":"idle"}}'

It's working now.

Is this a communication issue? The device isn't far from controller. It's odd.

Thank you