Add enterprise account info to FAQ

Signed-off-by: Diana <75819066+cloudjumpercat@users.noreply.github.com>

Author: cloudjumpercat

app/konnect-platform/account.md

@@ -88,7 +88,7 @@ faqs:
       If an Org Owner has left the organization without transfering ownership reach out to [Kong support](https://support.konghq.com/).
   - q: How can I create a support case in {{site.konnect_short_name}}?
     a: |
-      If you're an org admin, you can create a support case in {{site.konnect_short_name}} by navigating to the **?** icon on the top right menu and clicking **Create support case**.
+      If you're an org admin with an Enterprise account, you can create a support case in {{site.konnect_short_name}} by navigating to the **?** icon on the top right menu and clicking **Create support case**.
 
       This opens a pop-up dialog where you can enter your case type, description, and the related {{site.konnect_short_name}} entity. If you enable **Enable advanced support access**, this allows Kong engineers to update configurations for your org with audited log permissions to expedite a resolution. 
 

app/konnect-platform/compatibility.md

@@ -44,7 +44,7 @@ faqs:
     a: There is **no** disruption at all if you choose **not** to upgrade your Data Plane nodes as long as the version of the Data Plane is under our [{{site.base_gateway}} active support timeline](/konnect-platform/compatibility/#kong-gateway-version-compatibility). 
   - q: How can I create a support case in {{site.konnect_short_name}}?
     a: |
-      If you're an org admin, you can create a support case in {{site.konnect_short_name}} by navigating to the **?** icon on the top right menu and clicking **Create support case**.
+      If you're an org admin with an Enterprise account, you can create a support case in {{site.konnect_short_name}} by navigating to the **?** icon on the top right menu and clicking **Create support case**.
 
       This opens a pop-up dialog where you can enter your case type, description, and the related {{site.konnect_short_name}} entity. If you enable **Enable advanced support access**, this allows Kong engineers to update configurations for your org with audited log permissions to expedite a resolution.