Osiset\ShopifyApp\Exceptions\ApiException - Unknown Error on Billing Redirect in Laravel Middleware

[Discipline-7002]

I am encountering the following error while redirecting to the billing route in my Laravel app:
Osiset\ShopifyApp\Exceptions\ApiException: Unknown Error

Error Context:
When redirecting to the billing URL:
/billing?shop=product-redirection.myshopify.com&host=YWRtaW4uc2hvcGlmeS5jb20vc3RvcmUvcHJvZHVjdC1vcHRpb25zLXJlZGlyZWN0aW9u

The app throws the above error.

Code in Middleware:

user(); if (! $shop->plan && ! $shop->isFreemium() && ! $shop->isGrandfathered()) { $redirectUrl = route( Util::getShopifyConfig('route_names.billing'), [ 'shop' => $shop->getDomain()->toNative(), 'host' => $request->get('host'), ] ); return Inertia::render('BillableRedirect', [ 'url' => $redirectUrl ])->toResponse($request); } return $next($request); } } Give solution for this error, In local system working fine. getting error on production server

[mohit-webcreta]

Hello @Kyon147, kindly help us with this error. I am developing apps with the package, but we got the same error while we were redirected to the billing page.

The billing page is working fine for the local, but while I go live on the production server, it shows me the same error, and I can't find a solution for it.

[Discipline-7002]

Hello @mohit-webcreta

Thank you for reaching out.

We understand the issue you're facing with the billing page error on the production server, even though it's working fine locally. This type of error can typically occur due to server configuration differences or specific issues in the app's deployment setup or code.

We at Discipline Infotech would be happy to assist you in resolving this. To provide proper help, we would need to review your app configuration and code.

If you're interested, we can schedule a call to discuss and take a closer look together.

You can reach us at: 📧 [email protected] 📞 [+91 7600708188](tel:+91 7600708188)

Looking forward to hearing from you.

Best regards,
Team Discipline Infotech

[mohit-webcreta]

Hi @mohit-webcreta you need to use the token redirect helper if you are using blade or if you're on the SPA then use the redirect method that is within the appbridge package.

Make sure you use the REMOTE version.

redirect.dispatch(Redirect.Action.REMOTE, {
  url: 'http://example.com',
  newContext: true,
});

I have already applied the changes. The issue is coming for the billing module only, as we are using the inbuilt feature of the package.

[Kyon147]

@mohit-webcreta you have to make sure to pass host to the billing too if you are using Blade templates.

[mohit-webcreta]

Hey @Kyon147 !
I had already passed a host with it. I think I’ve found the root cause—though I’m not 100% sure—but it seems to be related to a version mismatch.

Initially, I was using ^19.0, and later upgraded to ^23.0. After the upgrade, I started facing issues where some APIs—especially those related to Billable and Auth—were behaving as if they were still on version 19.0. I also ran into a problem with flash-message, which I wasn’t even using, but it still threw errors during the build.

I managed to fix it by making a few changes across a couple of files. It’s working now, but I’m still unclear on why exactly the error popped up in the first place.

[Kyon147]

I'm glad you got it sorted, just to check. When you upgraded, did you follow the upgrade guide? There are some breaking changes across versions which are mentioned in the guide that you have to complete.