URGENT: Installation issue

[backpack-operations]

Hello Team,

I just received this on email:
"I am facing some issues during the installation ,also, I have added a button, it is showing locally, but online it is not I don't know it is it from the composer or not
please assist it is too urgent

"

[pxpm]

Hello @backpack-operations

I think the problem relies on the fact that composer is trying to get the package from github and not from our private repository.

Please advise the user to add into their composer.json the following entry:

"repositories": {
        "backpack": {
            "type": "composer",
            "url": "https://repo.backpackforlaravel.com/"
        }
    },

If that does not solve it, or the user already has that in composer.json, please ask for a copy of his composer.json file so that we can debug it.

Cheers

[rawad1]

it didn't work.
this is the composer.json

GNU nano 2.3.1 File: composer.json

{
"name": "laravel/laravel",
"type": "project",
"description": "The skeleton application for the Laravel framework.",
"keywords": [
"laravel",
"framework"
],
"license": "MIT",
"require": {
"php": "^8.1",
"backpack/crud": "^6.0",
"backpack/devtools": "",
"backpack/editable-columns": "",
"backpack/pro": "^2.0",
"backpack/theme-coreuiv2": "^1.1",
"backpack/theme-coreuiv4": "",
"guzzlehttp/guzzle": "^7.2",
"laracasts/flash": "",
"laravel/framework": "^10.10",
"laravel/sanctum": "^3.2",
"laravel/tinker": "^2.8",
"predis/predis": "*"
},
"require-dev": {
"backpack/generators": "^4.0",
"fakerphp/faker": "^1.9.1",
"laravel/pint": "^1.0",
"laravel/sail": "^1.18",
"mockery/mockery": "^1.4.4",
"nunomaduro/collision": "^7.0",
"phpunit/phpunit": "^10.1",
"spatie/laravel-ignition": "^2.0"
},

"autoload": {
    "psr-4": {
        "App\\": "app/",
        "Database\\Factories\\": "database/factories/",
        "Database\\Seeders\\": "database/seeders/"
    }
},
"autoload-dev": {
    "psr-4": {
        "Tests\\": "tests/"
    }
},
"scripts": {
    "post-autoload-dump": [
        "Illuminate\\Foundation\\ComposerScripts::postAutoloadDump",
        "@php artisan package:discover --ansi"
    ],
    "post-update-cmd": [
        "@php artisan vendor:publish --tag=laravel-assets --ansi --force"
    ],
    "post-root-package-install": [
        "@php -r \"file_exists('.env') || copy('.env.example', '.env');\""
    ],
    "post-create-project-cmd": [
        "@php artisan key:generate --ansi"
    ],
    "post-install-cmd": [
        "php artisan storage:link"
    ]
},
"extra": {
    "laravel": {
        "dont-discover": []
    }
},
"config": {
    "optimize-autoloader": true,
    "preferred-install": "dist",
    "sort-packages": true,
    "allow-plugins": {
        "pestphp/pest-plugin": true,
        "php-http/discovery": true
    }
},
"repositories": {
    "backpack": {
        "type": "composer",
        "url": "https://repo.backpackforlaravel.com/"
    }
},
"minimum-stability": "stable",
"prefer-stable": true

}

[tabacitu]

Thank you @rawad1 - your composer.json looks fine to me.

The screenshot you pasted above shows me Composer has failed to download from dist, so it's trying to download from source. Which you cannot do, as written in our docs. So the root problem should be right above that, it shouldn't fail to download from dist in the first place. Can you please provide a bigger screenshot of the command line, when you get the error? The actual problem should be above.

Something like "failed to download from dist, getting error 429"

Cheers!

[tabacitu]

I'm pretty sure it will say Error 402. Which means "Payment required".

It looks to me like you're trying to download DevTools and EditableColumns, but you have not purchased those products, you have only purchased PRO. To have access them, please purchase them on our website.

[rawad1]

the requested changes already done, and I have added the credentials, but still the same issue

[rawad1]

this is the full screenshot [image: image.png] best regards, Rawad Alzghayar Founder RM

…

On Thu, Jan 18, 2024 at 4:31 PM Cristian Tăbăcitu ***@***.***> wrote: Thank you @rawad1 <https://github.com/rawad1> - your composer.json looks fine to me. The screenshot you pasted above shows me Composer has failed to download from dist, so it's trying to download from source. Which you cannot do, as written in our docs <https://backpackforlaravel.com/docs/6.x/faq#errors-when-installing-paid-add-ons-1>. So the root problem should be right above that, it shouldn't fail to download from dist in the first place. *Can you please provide a bigger screenshot of the command line, when you get the error?* The actual problem should be above. Something like "*failed to download from dist, getting error 429*" Cheers! — Reply to this email directly, view it on GitHub <#808 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEH5534DVAJ3NSYA5GCKVYDYPEI2JAVCNFSM6AAAAABCACTBLCVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DCNRYG4ZDK> . You are receiving this because you were mentioned.Message ID: <Laravel-Backpack/community-forum/repo-discussions/808/comments/8168725@ github.com>

[tabacitu]

The screenshot isn't visible on Github. Please open Github and post it there, so we can see it. Also please see my answers here - #808 (reply in thread) - I think they get to the bottom of your problem.

[rawad1]

Yesterday I purchased the package the issue that I am also facing besides the composer is the "New Export" button which is showing locally but when I deploy the code online it is not showing Local: [image: image.png] online [image: image.png] best regards, Rawad Alzghayar Founder RM

…

On Thu, Jan 18, 2024 at 4:33 PM Cristian Tăbăcitu ***@***.***> wrote: I'm pretty sure it will say Error 402. Which means "Payment required". It looks to me like you're trying to download DevTools and EditableColumns, but you have not purchased those products, you have only purchased PRO. To have access them, please purchase them on our website. — Reply to this email directly, view it on GitHub <#808 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AEH553ZRVKPQRIRW65NRL43YPEJCXAVCNFSM6AAAAABCACTBLCVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DCNRYG42DO> . You are receiving this because you were mentioned.Message ID: <Laravel-Backpack/community-forum/repo-discussions/808/comments/8168747@ github.com>

[tabacitu]

For different issues, please open different threads here: https://github.com/Laravel-Backpack/community-forum/discussions

Make sure you add your issue on Github, not by email. Otherwise we won't be able to see the images you post.

[pxpm]

There are multiple issues here in this thread. There are multiple threads for this issue.

I've replied with more information here: #810 (comment)

Closing this one.

Thanks for the report @backpack-operations 🙏