Can a knowledgebase be configured in live helper chat?

[danielpbrewer]

Hello to all, I am wondering if a knowledgebase of documents, pdfs or text files can be imported/scanned to form a knowledge base for a chat in live helper chat? I can't find any dicussions or references to this in any form.

[remdex]

Hi,
In general no. But bot can integrate any AI by itself.