Error: Couldn't import RGB Image: 00003004

[Revival8697]

Is there an existing issue for this?

• I have searched the existing issues

Is your issue described in the documentation?

• I have read the documentation

Is your issue present in the latest beta/pre-release?

This issue is present in the latest pre-release

Describe the Bug

Black screen, Moonlight states "No video received from host.".

Expected Behavior

It streams without issue.

Additional Context

#453 again?

https://docs.lizardbyte.dev/projects/sunshine/latest/md_docs_2troubleshooting.html#kms-streaming-fails-on-nvidia-gpus verified with # cat /sys/module/nvidia_drm/parameters/modeset, returns Y.

I asked in Discord but no one answered.

Host Operating System

Linux

Operating System Version

CachyOS, rolling release.

Architecture

amd64/x86_64

Sunshine commit or version

2025.721.150932, bce4b1b

Package

Linux - pkg.tar.zst

GPU Type

NVIDIA

GPU Model

GTX 1660 Ti Mobile

GPU Driver/Mesa Version

575.64.05

Capture Method

KMS (Linux)

Config

wan_encryption_mode = 0
origin_web_ui_allowed = pc
encoder = nvenc
av1_mode = 1

Apps

Relevant log output

[2025-07-23 16:54:54.998]: Info: Creating encoder [hevc_nvenc]
[2025-07-23 16:54:54.998]: Info: Color coding: SDR (Rec. 601)
[2025-07-23 16:54:54.998]: Info: Color depth: 8-bit
[2025-07-23 16:54:54.998]: Info: Color range: MPEG
[2025-07-23 16:54:55.122]: Info: Streaming bitrate is 3428000
[2025-07-23 16:54:55.135]: Info: Gamepad 0 will be Xbox One controller (default)
[2025-07-23 16:54:55.155]: Info: Minimum frame time set to 22.2222ms, based on client-requested target framerate 45.
[2025-07-23 16:54:55.156]: Error: Couldn't import RGB Image: 00003004
[2025-07-23 16:54:55.156]: Error: Could not convert image

[ReenigneArcher]

I don't know the fix but 0x3004 is an EGL error:

EGL_BAD_ATTRIBUTE

An unrecognized attribute or attribute value was passed in the attribute list. 

[Prn-Ice]

I had this issue on my Legion slim 7 AMD with dedicated Nvidia GPU.
My virtual display was assigned to the AMD gpu but I was trying to encode with the Nvidia GPU.
Fixed it by assigning the virtual display to Nvidia.

Full nix config for reference.

{ pkgs, ... }:
let
  nvidiaCardId = "card1";
  nvidiaConnector = "DP-1";
  edidFile = ./2960x1848.bin;
in
{
  # Sunshine
  services.sunshine = {
    enable = true;
    capSysAdmin = true;
    openFirewall = true;
    settings = {
      adapter_name = "/dev/dri/${nvidiaCardId}";
      encoder = "nvenc";
      # This may or may not be needed
      output_name = "1";
    };
  };

  systemd.user.services.sunshine.serviceConfig = {
    Environment = [
      "WAYLAND_DISPLAY="
      "DISPLAY=:1"
    ];
  };

  # Virtual Display
  hardware.display = {
    edid.packages = [
      (pkgs.runCommand "edid.bin" { } ''
        mkdir -p $out/lib/firmware/edid
        cp ${edidFile} $out/lib/firmware/edid/virtual-display.bin
      '')
    ];

    outputs.${nvidiaConnector} = {
      edid = "virtual-display.bin";

      # forces this output on even though the display is not physically connected
      # https://wiki.archlinux.org/title/Kernel_mode_setting#Forcing_modes
      #mode = "e";
      mode = "2960x1848e";
    };
  };

  environment.systemPackages = with pkgs; [
    eglexternalplatform
    egl-wayland
  ];
}

# TODO
# - Test current config: Current config works, external display uses nvidia GPU
# - Disable external display by default, enable when sunshine is running
# - Test, dont assign 

[Revival8697]

I had this issue on my Legion slim 7 AMD with dedicated Nvidia GPU. My virtual display was assigned to the AMD gpu but I was trying to encode with the Nvidia GPU. Fixed it by assigning the virtual display to Nvidia.

Thanks. The solution is to create a virtual display that bind to the Nvidia dGPU. Not sure if this is within Sunshine scope.

[ReenigneArcher]

Not sure if this is within Sunshine scope.

Right now Sunshine doesn't create virtual displays. It's on the roadmap LizardByte/roadmap#54 which means we will consider a PR for this if one is submitted.