Skip to content

Commit 5d892e3

Browse files
committed
update the phone compatibility page
1 parent 87d6c71 commit 5d892e3

File tree

1 file changed

+19
-21
lines changed

1 file changed

+19
-21
lines changed

docs/build/phone.md

Lines changed: 19 additions & 21 deletions
Original file line numberDiff line numberDiff line change
@@ -29,7 +29,12 @@ You need a minimum version of the mobile operating software, called the *iOS*, t
2929
* All phones that support *iOS* 17, also support 18 and 26
3030

3131
* The developers maintain support for the current and one-level earlier *iOS*
32-
32+
33+
!!! Danger "Update Older Phones!"
34+
Some CGM vendors are limiting which iOS versions, and therefore which phones, are supported by their apps.
35+
36+
The Compatible Device list in LoopDocs is updated to reflect that. Devices that cannot be updated to the latest iOS version are treated as incompatible.
37+
3338
### Compatible Device
3439

3540
All the devices listed below are currently compatible with Loop. They are separated by the available *iOS* for the phone.
@@ -59,31 +64,18 @@ These phones are compatible with *iOS* 17, 18 and 26
5964
- iPhone SE (3rd generation or later model; 2022 first release)
6065
- iPhone SE (2nd generation; 2020 first release)
6166

62-
### Older Devices
63-
64-
If you are currently using an *iOS* 16 device, plan to replace it soon. The next version of the *Loop* app will require *iOS* 17 or newer.
65-
66-
These phones are limited to *iOS* 16.
67-
68-
- iPhone X, without an extra letter
69-
- iPhone 8, all variants
70-
7167
### Not Supported
7268

73-
These phones are limited to *iOS* 15 and are no longer supported by the developers.
69+
**The [Older Devices](#older-devices) listed below are no longer supported by some CGM vendors and should be considered incompatible**
7470

75-
**Warning**: several features of the *Loop* app do not work with *iOS* 15 devices:
71+
* **Please update your phone hardware and iOS as soon as possible**
7672

77-
* The Widget does not display properly
78-
* The Mixpanel Service is not available
79-
* Some screens show up in different languages than the one selected for v3.8.0 and newer
73+
### Older Devices
8074

81-
Other features of the *Loop* app do work, but please find a newer phone soon.
75+
These phones are limited to *iOS* 16. No longer supported by *Dexcom*. Update ASAP.
8276

83-
- iPhone 7, all variants
84-
- iPhone 6s or 6s Plus, note the `s`
85-
- iPhone SE (1st generation; 2016 first release)
86-
- iPod Touch, 7th generation
77+
- iPhone X, without an extra letter
78+
- iPhone 8, all variants
8779

8880
## Find Your *iOS*
8981

@@ -132,8 +124,14 @@ Please read: [The *Loop* Phone Must be on Automatic Time](../faqs/time-faqs.md#t
132124

133125
**Please be proactive - install updates as soon as the all-clear is given for using the *Loop* app with that *iOS* update.**
134126

135-
If a limitation on your *Mac* prevents you from updating your phone to the latest *iOS*, consider using [Build with Browser](../browser/bb-overview.md).
127+
If a limitation on your *Mac* prevents you from updating your phone to the latest *iOS*, switch to using [Build with Browser](../browser/bb-overview.md).
128+
129+
!!! Important "Update While Awake and Aware"
130+
The suggestion is to turn off automatic install of updates so you can be awake and aware when you do an iOS update. Otherwise, it happens in the middle of the night.
131+
132+
For major updates, for example iOS 18 to iOS 26, we suggest you hold off until the initial bugs get worked out. In other words when iOS 26.1 was released, the OK was given for everyone to update to iOS 26. Often, that includes an update to the Loop app to accommodate changes in the phone operating system.
136133

134+
For minor updates, for example iOS 26.1 to iOS 26.2, update at your earliest convenience.
137135

138136
### Why Turn off Automatic Updates?
139137

0 commit comments

Comments
 (0)