Can't visualize pictures from old instance and can't generate medium nor thumbnails either

[Itamrac]

Hello,

I know this has already been asked on other issues (I checked) but the related solutions did not worked for me. I dumped the database from my old instance and imported it in my new instance. Sadly I do not have the files of my old instance (upload folder for example) so I can't put them there easily, but I still have the pictures themselves.

Now, I can import pictures just fine and I'm able to visualize them but every picture from my old instance can't. I tried to generate the missing placeholder and medium, but without success either.

I do not know what I'm doing wrong, but if there's an other way than reuploading everything, I'll take it.

I have theses kind of errors in error.log :

[2025-04-19 01:47:58] production.ERROR: App\Actions\HoneyPot\BasePipe::throwNotFound:48 The route uploads/small/92/5d/ad8949330284db92ebb99fc903ce.JPG could not be found.
  
[2025-04-19 01:48:02] production.ERROR: App\Actions\HoneyPot\BasePipe::throwNotFound:48 The route uploads/medium2x/e9/3d/faf36e0ad31f82c0d5f7c2984581.JPG could not be found.
  
[2025-04-19 01:48:02] production.ERROR: App\Actions\HoneyPot\BasePipe::throwNotFound:48 The route uploads/thumb/59/a3/d0d58ff3c88908ed1279e9222b66.jpeg could not be found.
  
[2025-04-19 01:48:02] production.ERROR: App\Actions\HoneyPot\BasePipe::throwNotFound:48 The route uploads/thumb/d1/81/75097e153570aa6e2431af38d6e6.jpeg could not be found.

php artisan lychee:diagnostics (I do not have the same errors in web ui and event when I fixed it, it didn't worked either).

Smart Diagnostics
-----------------
Warning: /v**********************lic/uploads/ is owned by group lychee, but should be owned by one out of root
Warning: /v**********************lic/sym/ is owned by group lychee, but should be owned by one out of root
Warning: /var/*****************torage/tmp/jobs/ is owned by group lychee, but should be owned by one out of root
Warning: /var/*****************torage/tmp/uploads/ is owned by group lychee, but should be owned by one out of root
Info: Full directory permission check is disabled
Warning: You may experience problems when uploading a photo of large size. Take a look in the FAQ for details.
Warning: You may experience problems when uploading a photo of large size. Take a look in the FAQ for details.
Error: APP_URL (galle***********s.org) does not match the current url (http://lo*****st).
         This will break WebAuthn authentication.
Error: LYCHEE_UPLOADS_URL is set but starts with neither a / nor http.
         This will prevent images from being displayed. Remove the line from your .env
Warning: Using 32 bit PHP, recommended upgrade to 64 bit
Info: Found 12 medium that could be generated.
         You can use `php artisan lychee:generate_thumbs medium 12` to generate them.
Info: Found 1872 placeholders that could be generated.
         You can use `php artisan lychee:generate_thumbs placeholder 1872` to generate them.
Info: Have you considered supporting Lychee? :)

System Information
------------------
Lychee Version (tag):                      v6.4.2 (ea2de42) -- Up to date (2 minutes ago).
DB Version:                                6.4.2

Docker:                                    lycheeorg
composer install:                          --no-dev
APP_ENV:                                   production
APP_DEBUG:                                 false
APP_URL:                                   set
APP_DIR:                                   default
LOG_VIEWER_ENABLED:                        true
VUEJS_ENABLED:                             true

System:                                    Linux
PHP Version:                               8.4.5
PHP User agent:                            Lychee/6 (https://lycheeorg.dev/)
Timezone:                                  Asia/Tokyo
Max uploaded file size:                    2M
Max post size:                             8M
Chunk size:                                0.00 B
Max execution time:                        0
PostgreSQL Version:                        PostgreSQL 15.12 on arm-unknown-linux-musleabihf, compiled by gcc (Alpine 14.2.0) 14.2.0, 32-bit

exec() Available:                          yes
Imagick Available:                         1
Imagick Enabled:                           1
Imagick Version:                           1691
GD Version:                                2.3.3
Number of foreign key:                     12 found.



Config Information
------------------
version:                                   060402
check_for_updates:                         0
sorting_photos_col:                        taken_at
sorting_photos_order:                      ASC
sorting_albums_col:                        max_taken_at
sorting_albums_order:                      ASC
imagick:                                   1
skip_duplicates:                           0
small_max_width:                           0
small_max_height:                          360
medium_max_width:                          1920
medium_max_height:                         1080
lang:                                      en
image_overlay_type:                        desc
default_license:                           none
compression_quality:                       90
grants_full_photo_access:                  1
delete_imported:                           0
mod_frame_enabled:                         1
mod_frame_refresh:                         30
thumb_2x:                                  1
small_2x:                                  1
medium_2x:                                 1
landing_page_enable:                       0
force_migration_in_production:             0
search_public:                             0
hide_version_number:                       0
SL_enable:                                 0
SL_for_admin:                              0
recent_age:                                1
grants_download:                           0
photos_wraparound:                         1
map_display:                               0
zip64:                                     1
map_display_public:                        0
map_provider:                              Wikimedia
force_32bit_ids:                           0
map_include_subalbums:                     0
update_check_every_days:                   3
has_exiftool:                              1
share_button_visible:                      0
import_via_symlink:                        0
has_ffmpeg:                                1
location_decoding:                         0
location_decoding_timeout:                 30
location_show:                             1
location_show_public:                      0
rss_enable:                                0
rss_recent_days:                           7
rss_max_items:                             100
prefer_available_xmp_metadata:             0
editor_enabled:                            1
lossless_optimization:                     0
local_takestamp_video_formats:             .avi|.mov
log_max_num_line:                          1000
unlock_password_photos_with_url_param:     0
nsfw_visible:                              1
nsfw_blur:                                 0
nsfw_warning:                              0
nsfw_warning_admin:                        0
nsfw_banner_override:                      
map_display_direction:                     1
album_subtitle_type:                       oldstyle
upload_processing_limit:                   4
new_photos_notification:                   0
legacy_id_redirection:                     1
zip_deflate_level:                         6
default_album_protection:                  1
album_decoration:                          layers
album_decoration_orientation:              row
allow_username_change:                     1
auto_fix_orientation:                      1
use_job_queues:                            0
random_album_id:                           starred
use_last_modified_date_when_no_exif_date:  0
layout:                                    justified
date_format_photo_thumb:                   M j, Y, g:i:s A e
date_format_photo_overlay:                 M j, Y, g:i:s A e
date_format_sidebar_uploaded:              M j, Y, g:i:s A e
date_format_sidebar_taken_at:              M j, Y, g:i:s A e
date_format_hero_min_max:                  F Y
date_format_hero_created_at:               M j, Y, g:i:s A T
date_format_album_thumb:                   M Y
upload_chunk_size:                         0
nsfw_banner_blur_backdrop:                 0
search_pagination_limit:                   300
search_minimum_length_required:            4
photo_layout_justified_row_height:         320
photo_layout_masonry_column_width:         300
photo_layout_grid_column_width:            250
photo_layout_square_column_width:          200
photo_layout_gap:                          12
display_thumb_album_overlay:               always
display_thumb_photo_overlay:               hover
default_album_thumb_aspect_ratio:          1/1
use_album_compact_header:                  0
login_button_position:                     left
back_button_enabled:                       0
back_button_text:                          Return to Home
SA_random_thumbs:                          0
login_required:                            0
enable_unsorted:                           1
enable_starred:                            1
enable_recent:                             1
enable_on_this_day:                        1
login_required_root_only:                  1
dark_mode_enabled:                         1
low_quality_image_placeholder:             1
show_keybinding_help_popup:                1
show_keybinding_help_button:               1
disable_se_call_for_actions:               0
enable_se_preview:                         0
slideshow_timeout:                         5
keep_original_untouched:                   1
timeline_photos_enabled:                   1
timeline_photos_public:                    0
timeline_photos_granularity:               day
timeline_photos_order:                     taken_at
timeline_photos_layout:                    square
timeline_photos_pagination_limit:          200
timeline_albums_enabled:                   1
timeline_albums_public:                    0
timeline_albums_granularity:               year
timeline_left_border_enabled:              1
timeline_photo_date_format_year:           Y
timeline_photo_date_format_month:          M Y
timeline_photo_date_format_day:            j M Y
timeline_photo_date_format_hour:           g:i
timeline_album_date_format_year:           Y
timeline_album_date_format_month:          M Y
timeline_album_date_format_day:            j M
hide_nsfw_in_smart_albums:                 1
hide_nsfw_in_frame:                        1
hide_nsfw_in_map:                          1
hide_nsfw_in_search:                       1
search_photos_layout:                      square
hide_nsfw_in_rss:                          1
hide_nsfw_in_timeline:                     1
number_albums_per_row_mobile:              3
cache_enabled:                             0
cache_ttl:                                 86400
low_number_of_shoots_per_day:              10
medium_number_of_shoots_per_day:           50
high_number_of_shoots_per_day:             100
maintenance_processing_limit:              5000
disable_recursive_permission_check:        1
exif_disabled_for_all:                     0
file_name_hidden:                          0
default_old_settings:                      0
default_expert_settings:                   0
default_all_settings:                      0
client_side_favourite_enabled:             0
disable_thumb_download:                    1
disable_thumb2x_download:                  1
disable_small_download:                    0
disable_small2x_download:                  0
disable_medium_download:                   0
disable_medium2x_download:                 0

[ildyria]

Can you check the ghostbuster command ?
https://github.com/LycheeOrg/Lychee/blob/master/app/Console/Commands/Ghostbuster.php

php artisan lychee:ghostbuster --removeZombiePhotos=1

you can execute the deletion with :
php artisan lychee:ghostbuster --removeZombiePhotos=1 --dryRun=0

This should remove the database entries when the associated file is not found.

Though if you just migrated the database and not the upload folder, you will not have the link between the originals files and their db registration. So at that point, it is somewhat of lost hope and you may need to reupload them directly. :(
That being said ghostbuster should still be able to help you.

[Itamrac]

Hello,

Thank you for your quick reply. I wasn't aware of this command and as you suspected, it did remove all of my pictures. Well, that's my fault for migrating so badly ! At least now I know, and ghostbuster did indeed help me. I'll just have to reupload my pictures, it's not something that is not doable.

Thanks a lot for the help, and for developing such an awesome app :)

[ildyria]

When you back-up you need to keep the database and the public/upload/original folder (ideally the public/upload folder, but if you are space limit, you can trim a bit). :)

[Itamrac]

Will do !