How to handle file in-use issues?

[alexhass]

The more applications we move from AD deployment to Intune, the more problems we encounter.

Most of the time it seems to be that the users are running the applications while an application upgrade/update is in progress. Let's say Adobe Photoshop (8 GB) is currently running by the user and Intune doesn't care and starts uninstalling/reinstalling an update. Then the setup is broken and I have to manually delete the leftovers that are still on it. With other software random files are missing.

Honestly, I've never had these issues with AD deployments as these installations are done before the user logs on to the computer. Now I have these problems with almost every application that users practically always have open.

Error like "A superseded app failed to uninstall." become normal here.

Is there any recommendation on what is the best solution for this?

I'm wondering if RestartBehavior "basedOnReturnCode" or "allow" is a solution?

[ukdocCT]

Hi @alexhass
We are encountering the same issues and have been investigating the PSAppDeploymentToolkit (https://psappdeploytoolkit.com/) which seems to have a lot of features around deferring the install if it finds it running, or giving the user options.

[alexhass]

Really wondering why MS is not providing an out of the box solution for these serious issues.