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v13.2.1 PLAYBACK/CRASH ISSUES MEGATHREAD #3124

@nyxiereal

Description

@nyxiereal

Reporting playback issues in version 13.2.1

We are aware of playback issues in version 13.2.1 and need your help to identify and fix them.

What we need from affected users

Please provide the following in a comment below:

  • Screenshot of the issue you're facing
  • App version (exact version, especially if using a CI/beta build)
  • Debug log from the app's built-in error reporter (if applicable)
  • Error type - is it an immediate crash on launch, or just a playback issue
  • Logcat recording (if you can replicate the issue) - see instructions below

How to create a logcat recording

Firstly, download and install these apps

Then follow these instructions

  1. Open Shizuku, and click on the "View command" button
  2. Copy the command and run it on your computer (see ADB setup below if needed)
  3. Once Shizuku is running, open LogFox and start a recording
  4. Open the app and reproduce the bug you're experiencing
  5. When finished, press Export in LogFox and attach the file to your comment
  6. Stop the process by pressing Exit in the LogFox notification
  7. Stop Shizuku (unless you're using it for other apps)

Or the video guide

screen-20260130-223041.mp4

Important

If you're reporting an immediate crash issue, you should allow LogFox notification permissions on launch. Then open the app and look for a crash report notification from LogFox.

Tip

If you export the recording as a zip file, upload it to https://litterbox.catbox.moe (set expiration to 3 days).

Installing ADB on windows

If you don't have ADB installed, follow these steps:

  1. Download Platform Tools
  2. Extract the zip file to get the platform-tools folder
  3. Open Command Prompt in the platform-tools folder
  4. Test your connection: run adb.exe devices
    • Accept the ADB authorization popup on your phone if prompted
  5. When executing Shizuku's command, use adb.exe shell [...] instead of adb shell [...]

Example report

The app does not let me play music
[[Metrolist's built-in error log]]

I already tried clearing the cache and it didn't fix the issue
[[Screenshot]]
[[Link to litterbox with the exported logcat]]

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