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Description
Reporting playback issues in version 13.2.1
We are aware of playback issues in version 13.2.1 and need your help to identify and fix them.
What we need from affected users
Please provide the following in a comment below:
- Screenshot of the issue you're facing
- App version (exact version, especially if using a CI/beta build)
- Debug log from the app's built-in error reporter (if applicable)
- Error type - is it an immediate crash on launch, or just a playback issue
- Logcat recording (if you can replicate the issue) - see instructions below
How to create a logcat recording
Firstly, download and install these apps
Then follow these instructions
- Open Shizuku, and click on the "View command" button
- Copy the command and run it on your computer (see ADB setup below if needed)
- Once Shizuku is running, open LogFox and start a recording
- Open the app and reproduce the bug you're experiencing
- When finished, press Export in LogFox and attach the file to your comment
- Stop the process by pressing Exit in the LogFox notification
- Stop Shizuku (unless you're using it for other apps)
Or the video guide
screen-20260130-223041.mp4
Important
If you're reporting an immediate crash issue, you should allow LogFox notification permissions on launch. Then open the app and look for a crash report notification from LogFox.
Tip
If you export the recording as a zip file, upload it to https://litterbox.catbox.moe (set expiration to 3 days).
Installing ADB on windows
If you don't have ADB installed, follow these steps:
- Download Platform Tools
- Extract the zip file to get the
platform-toolsfolder - Open Command Prompt in the
platform-toolsfolder - Test your connection: run
adb.exe devices- Accept the ADB authorization popup on your phone if prompted
- When executing Shizuku's command, use
adb.exe shell [...]instead ofadb shell [...]
Example report
The app does not let me play music
[[Metrolist's built-in error log]]I already tried clearing the cache and it didn't fix the issue
[[Screenshot]]
[[Link to litterbox with the exported logcat]]
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