Merge pull request #8870 from email2ravikiran/docs-editor/turn-on-debug-logging-in-windo-1746526131

AB#5719: Update turn-on-debug-logging-in-windows-time-service.md

Author: Deland-Han

support/windows-server/active-directory/turn-on-debug-logging-in-windows-time-service.md

@@ -1,7 +1,7 @@
 ---
 title: Turn on debug logging in Windows Time Service
 description: Describes how to turn on debug logging for the Windows Time service
-ms.date: 01/15/2025
+ms.date: 05/08/2025
 manager: dcscontentpm
 audience: itpro
 ms.topic: troubleshooting
@@ -53,3 +53,34 @@ To turn on debug logging in the Windows Time service:
     > The Data Type value must be of type REG_SZ (String). You must type the value exactly as shown (that is, type 0-116 ). The highest possible value is 0-300 for most detailed logging. The meaning of this value is: Log all entries within the range of 0 and 116.
 
 4. Restart the Windows Time service (W32Time) for the change to take effect.
+
+## Gather information by using TSS for Windows Time related issues
+
+If you need to contact Microsoft support, we recommend using the TroubleShootingScript (TSS) toolset to gather information about your issue.
+
+### Prerequisites
+
+Refer to [Introduction to TroubleShootingScript toolset (TSS)](../..//windows-client/windows-tss/introduction-to-troubleshootingscript-toolset-tss.md#prerequisites) for prerequisites for the toolset to run properly.
+
+### Gather key information before contacting Microsoft support
+
+1. Download [TSS](https://aka.ms/getTSS) and extract it in the *C:\\tss* folder.
+2. Open the *C:\\tss* folder from an elevated PowerShell command prompt.  
+    > [!NOTE]
+    > Don't use the Windows PowerShell Integrated Scripting Environment (ISE).
+3. Run the following cmdlets:
+
+    ```powershell
+    Set-ExecutionPolicy -Scope Process -ExecutionPolicy Bypass
+    ```
+
+    ```powershell
+    .\TSS.ps1 -ADS_W32Time -Netsh -PSR -AcceptEula
+    ```
+
+4. Enter *A* for "Yes to All" for the execution policy change.
+
+> [!NOTE]
+>
+> - The traces are stored in a compressed file in the *C:\\MS_DATA* folder. After a support case is created, this file can be uploaded to the secure workspace for analysis.
+> - If you've downloaded this tool previously, we recommend downloading the latest version. It doesn't automatically update when running `-Collectlog ADS_W32Time`.