Merge pull request #8936 from simonxjx/simon-3

AB#5865: CreateTsMedia (for a bootable media for CMG) fails

Author: Simonx Xu

support/mem/configmgr/os-deployment/cannot-create-bootable-media-error-80004005-0x8004101d.md

@@ -0,0 +1,41 @@
+---
+title: Can't Create Bootable Media with Errors 80004005 and 0x8004101d
+description: Fixes an issue in which you can't create bootable media with errors 80004005 and 0x8004101d in Microsoft Configuration Manager (current branch, version 2409).
+ms.date: 05/20/2025
+ms.reviewer: kaushika, umaikhan
+ms.custom: sap:Operating Systems Deployment (OSD)\Task Sequence Media (all types)
+---
+# Can't create bootable media with errors 80004005 and 0x8004101d
+
+_Applies to:_   Configuration Manager (current branch, version 2409)
+
+## Symptoms
+
+In Microsoft Configuration Manager (current branch, version 2409), you can't create bootable media when selecting a cloud management gateway for a management point.
+
+The following error is logged in the **SMSProv.log** file:
+
+```output
+Failed to get MP installation directory path
+~*~*~D:\dbs\sh\cmgm\1213_044837_0\cmd\1b\src\SiteServer\SDK_Provider\SMSProv\ssptspackage.cpp(3101) : GetTSMediaAdditionalInfo failed due to error 80004005
+~*~*~GetTSMediaAdditionalInfo failed due to error 80004005
+```
+
+Additionally, the following error is logged in the **CreateTSMedia.log** file:
+
+```output
+Error invoking WMI method SMS_TaskSequencePackage.GetTSMediaAdditionalInfo (0x8004101d)
+StageCertificate::RetrieveTokenForMediaCert() failed. 0x8004101d
+```
+
+## Cause
+
+This issue occurs because the SMS provider isn't in the same location as the management point. In Configuration Manager (current branch, version 2409), the system checks the location of the management point and attempts to use the DLLs available in that location.
+
+## Workaround
+
+Since a management point can't be hosted on a central administration site, you need to create the bootable media on a primary site. Additionally, ensure that all Configuration Manager providers are in the same location as the management point.
+
+## Status
+
+Microsoft is working on a resolution and will update this article when it's available.

support/mem/configmgr/toc.yml

@@ -251,6 +251,8 @@ items:
           href: os-deployment/in-place-upgrade-task-sequence-not-continue.md
         - name: Apply Driver Package task fails with error 80070057
           href: os-deployment/apply-driver-package-task-error-80070057.md
+        - name: Can't create bootable media with errors 80004005 and 0x8004101d
+          href: os-deployment/cannot-create-bootable-media-error-80004005-0x8004101d.md
         - name: Computer hangs during an OSD task sequence in debug mode
           href: os-deployment/computer-hangs-task-sequence-debug-mode.md
         - name: Dynamic Media can't get management point locations