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Merge pull request #9248 from MicrosoftDocs/main
Auto push to live 2025-07-01 09:12:19
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Microsoft365/.openpublishing.redirection.microsoft365.json

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{
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"source_path": "security/o365-security/cannot-access-application-from-ios-device.md",
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"redirect_url": "/troubleshoot/microsoft-365/account-security/cannot-access-application-from-ios-device"
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},
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{
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"source_path": "admin/administration/administrator-failed-adding-domain.md",
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"redirect_url": "/troubleshoot/microsoft-365/domain-management/administrator-failed-adding-domain"
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},
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{
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"source_path": "admin/administration/child-domain-fails-inherit-parent-domain-changes.md",
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"redirect_url": "/troubleshoot/microsoft-365/domain-management/child-domain-fails-inherit-parent-domain-changes"
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},
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{
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"source_path": "admin/administration/error-remove-domain-from-office-365.md",
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"redirect_url": "/troubleshoot/microsoft-365/domain-management/error-remove-domain-from-office-365"
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},
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{
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"source_path": "admin/administration/send-email-full-redelegation-domain.md",
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"redirect_url": "/troubleshoot/microsoft-365/domain-management/send-email-full-redelegation-domain"
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}
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]
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}

Microsoft365/admin/administration/desktop.ini

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Microsoft365/admin/admintoc/toc.yml

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- name: Domain Management
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items:
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- name: Can't add a domain
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href: ../administration/administrator-failed-adding-domain.md
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href: ../domain-management/administrator-failed-adding-domain.md
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- name: Can't assign a federated domain
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href: ../domain-management/cannot-assign-federated-domain-to-user.md
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- name: Can't send emails from full redelegation domain
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href: ../administration/send-email-full-redelegation-domain.md
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href: ../domain-management/send-email-full-redelegation-domain.md
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- name: Child domain doesn't inherit parent changes
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href: ../administration/child-domain-fails-inherit-parent-domain-changes.md
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href: ../domain-management/child-domain-fails-inherit-parent-domain-changes.md
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- name: Issue when removing a domain
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href: ../administration/error-remove-domain-from-office-365.md
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href: ../domain-management/error-remove-domain-from-office-365.md
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- name: Group Policy
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items:
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- name: Configure default email client using policy

Microsoft365/admin/administration/administrator-failed-adding-domain.md renamed to Microsoft365/admin/domain-management/administrator-failed-adding-domain.md

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Microsoft365/admin/administration/child-domain-fails-inherit-parent-domain-changes.md renamed to Microsoft365/admin/domain-management/child-domain-fails-inherit-parent-domain-changes.md

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Microsoft365/admin/administration/error-remove-domain-from-office-365.md renamed to Microsoft365/admin/domain-management/error-remove-domain-from-office-365.md

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Microsoft365/admin/administration/send-email-full-redelegation-domain.md renamed to Microsoft365/admin/domain-management/send-email-full-redelegation-domain.md

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---
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title: Bug Check 0x00000019 - BAD_POOL_HEADER
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description: Describes an issue where an Azure virtual machine (VM) experiences the BAD_POOL_HEADER bug check (0x00000019).
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ms.date: 07/01/2025
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ms.reviewer: cwhitley
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ms.service: azure-virtual-machines
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ms.collection: windows
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ms.custom: sap:My VM is not booting
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---
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# Azure Windows VM displays bug check 0x00000019 - BAD_POOL_HEADER
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**Applies to:** :heavy_check_mark: Windows VMs
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This article helps you resolve an issue where a Microsoft Azure virtual machine (VM) experiences the **BAD_POOL_HEADER** bug check with the stop code 0x00000019.
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## Symptoms
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When you use [Boot diagnostics](./boot-diagnostics.md) to view the screenshot of a VM, the Windows operating system (OS) displays the **BAD_POOL_HEADER** bug check (0x00000019).
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:::image type="content" source="media/bad-pool-header/bad-pool-header-screen.png" alt-text="Screenshot of Windows operating system bug check BAD_POOL_HEADER (0x00000019).":::
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## Cause
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This issue occurs because the pool was already corrupted when the current request was made. This corruption might or might not be caused by the caller. A detailed dump analysis is necessary to determine the source or cause of the pool corruption.
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## Collect a memory dump for troubleshooting
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If you experience this issue, [collect an OS memory dump file](./collect-os-memory-dump-file.md) and then [create a support request](https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/overview?DMC=troubleshoot) for Azure support to troubleshoot and diagnose the issue.
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[!INCLUDE [Azure Help Support](../../../includes/azure-help-support.md)]

support/azure/virtual-machines/windows/interrupt-request-line-not-less-equal.md

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ms.custom: sap:My VM is not booting
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---
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# VM startup is stuck on bug check 0x0000001A - IRQL_NOT_LESS_OR_EQUAL
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# Azure Windows VM displays bug check 0x0000001A - IRQL_NOT_LESS_OR_EQUAL
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**Applies to:** :heavy_check_mark: Windows VMs
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