Update book-button-not-available-for-service-activity.md

Author: Celiazhou1

support/dynamics-365/customer-service/core-service-scheduling/book-button-not-available-for-service-activity.md

@@ -5,7 +5,7 @@ ms.reviewer: ghoshsoham
 author: Yerragovula
 ms.author: srreddy
 ai-usage: ai-assisted
-ms.date: 04/17/2025
+ms.date: 04/21/2025
 ms.custom: sap:Core Service Scheduling, DFM
 ---
 # Book button isn't available for service activity and Unscheduled Service Activities doesn't show service activities
@@ -21,25 +21,22 @@ You might encounter the following issues in Dynamics 365 Customer Service:
 
 ## Cause
 
-This issue may occur due to one of the following reasons:
+This issue might occur due to one of the following reasons:
 
 - The entity isn't enabled in the **Resource Scheduling** settings.
-- Post-import code didn't execute properly for service scheduling upon import. This code is essential for enabling service appointments for scheduling and establishing additional relationships.
+- Post-import code fails to execute properly for service scheduling upon import. This code is essential for scheduling and establishing relationships.
 
 ## Resolution
 
-To resolve the issue,
+To resolve the issue:
 
 1. Open the **Resource Scheduling** app in Dynamics 365.
 2. Select **Settings** in the navigation area.
 3. Select **Administration** from the site map.
 4. Select **Enable Resource Scheduling for Entities**.
-5. Verify if the relevant [entity](/dynamics365/customer-service/administer/scheduling.entities#understand-scheduling-entities) is enabled. If it isn't enabled,
+5. Verify if the relevant [entity](/dynamics365/customer-service/administer/scheduling.entities#understand-scheduling-entities) is enabled. If it isn't enabled, enable the entity and publish the changes.
 
-    1. Enable the entity.
-    2. Publish the changes.
-
-If the issue persists, it may be caused by post-import code not executing properly. To solve this issue:
+The issue might persist because post-import code fails to execute properly. To solve this issue:
 
 1. Check for available updates for the Dynamics 365 Service Scheduling solution.
 2. Apply the updates as per the instructions provided. For more information, see [Manage Dynamics 365 apps that run on Microsoft Dataverse](/power-platform/admin/manage-apps).