improve Acrolinx score

Author: lucciz01

support/power-platform/dataverse/d365-app-outlook/troubleshoot-item-level-server-side-synchronization-issues.md

@@ -7,7 +7,7 @@ ms.custom: sap:Dynamics 365 App for Outlook Add-In
 ---
 # Troubleshoot item level Server-Side Synchronization issues with Microsoft Dynamics 365
 
-A new Server-Side Synchronization dashboard has been introduced that enables you to view item level failures for incoming email, outgoing email, and ACT (Appointments, Contacts, and Tasks) sync. This can help you troubleshoot issues such as why a specific email was not tracked automatically by Server-Side Synchronization.
+A new Server-Side Synchronization dashboard has been introduced that enables you to view item level failures for incoming email, outgoing email, and ACT (Appointments, Contacts, and Tasks) sync. This can help you troubleshoot issues such as why a specific email wasn't tracked automatically by Server-Side Synchronization.
 
 _Applies to:_   Dynamics 365 App for Outlook  
 _Original KB number:_   4468755
@@ -27,27 +27,27 @@ After following the required steps above to enable this feature, follow the step
     Example: **Sales** > **Dashboards or Service** > **Dashboards**
 
     > [!IMPORTANT]
-    > To view the failures for a mailbox, you need to be accessing the dashboard as the user who owns the mailbox. This means that if you are trying to troubleshoot why email was not automatically tracked for another user, that user would need to view the dashboard to see the details for their emails that failed to sync.
+    > To view the failures for a mailbox, you need to be accessing the dashboard as the user who owns the mailbox. This means that if you're trying to troubleshoot why email wasn't automatically tracked for another user, that user would need to view the dashboard to see the details for their emails that failed to sync.
 
     > [!NOTE]
-    > As of the Service Update 22055 for Microsoft Dataverse 9.2.0 (version number: 9.2.22055.00116), users with the default System Administrator role can now review non-synchronized emails across all mailboxes. The **Item Subject** column now shows redacted ("***") for any emails processed outside of the user's mailbox context.
+    > As of the Service Update 22055 for Microsoft Dataverse 9.2.0 (version number: 9.2.22055.00116), users with the default System Administrator role can now review nonsynchronized emails across all mailboxes. The **Item Subject** column now shows redacted ("***") for any emails processed outside of the user's mailbox context.
 
 2. Locate and select the **Server-Side Synchronization Failures** dashboard from the dashboard list.
 
    :::image type="content" source="media/troubleshoot-item-level-server-side-synchronization-issues/server-side-synchronization-failures-option.png" alt-text="Screenshot to select the Server-Side Synchronization Failures dashboard from the dashboard list.":::
 
-3. If you locate a specific email or ACT item that did not sync as expected, you can view the reason in the **Sync Error** column. Selecting the link will direct you to a help article for that error if one exists.
+3. If you locate a specific email or ACT item that didn't sync as expected, you can view the reason in the **Sync Error** column. Selecting the link will direct you to a help article for that error if one exists.
 
    :::image type="content" source="media/troubleshoot-item-level-server-side-synchronization-issues/reason-sync-error.png" alt-text="Screenshot to select the reason in the Sync Error column." lightbox="media/troubleshoot-item-level-server-side-synchronization-issues/reason-sync-error.png":::
 
 ## More information
 
 - This data is stored in the ExchangeSyncIdMapping table that could potentially get large if this feature is enabled. That is why the ExchangeSyncIdMappingPersistenceTimeInDays setting was also introduced and has a default of three days.
 - ExchangeSyncIdMapping info is only visible to the owning user. That is why the owner of the mailbox needs to view the dashboard to see the details for their synchronization failures.
-- If synchronization for a mailbox is not working at all, see [Troubleshooting Server-Side Synchronization](https://support.microsoft.com/help/4345669).
+- If synchronization for a mailbox isn't working at all, see [Troubleshooting Server-Side Synchronization](https://support.microsoft.com/help/4345669).
 
 ## Known issues
 
-This dashboard does not currently work when viewed using the new Unified Client interface. You will see the following error:
+This dashboard doesn't currently work when viewed using the new Unified Client interface. You'll see the following error:
 
 > Components added to dashboard are not supported to be shown in this client

support/power-platform/dataverse/user-permissions/client-errors.md

@@ -38,7 +38,7 @@ This authorization error indicates that a privilege check passed, but the subseq
 
 This SQL error occurs when a request violates a key constraint in the database. Make sure the records in your payload follow any existing key constraints. For example, a `CreateMultiple` request where one of the records in the payload uses a primary key value that is already used by an existing record will violate a key constraint and cause this error.
 
-## Error: "Contact With Ids = \<guid> Do Not Exist"
+## Error: "Contact With IDs = \<guid> Do Not Exist"
 
 > Error Code: -2147220969