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title: Can't connect to Hyper-V shared storage on Windows Server 2016
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title: Can't Connect to Hyper-V Shared Storage on Windows Server 2016
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description: Provides guidance for troubleshooting connection issues that involve shared storage in a Windows Server 2016 Hyper-V environment.
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ms.date: 08/26/2025
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manager: dcscontentpm
@@ -17,43 +17,43 @@ This article provides guidance for troubleshooting connection issues that involv
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## Symptoms
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You experience connection problems such as the following issues:
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You experience connection issues such as in the following scenarios:
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- You can't use Hyper-V virtual machines (VMs) to access or connect to shared storage.
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- VMs that rely on shared storage don't function correctly.
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These scenarios don't generate specific error codes, which makes the issue harder to diagnose.
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These scenarios are especially difficult to diagnose because they don't generate specific error codes.
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## Cause
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Such connection issues are most likely related to one or more of the following causes:
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Such connection issues most likely have one or more of the following causes:
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- Shared storage settings aren't correctly configured within the Hyper-V environment.
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- Virtualization-specific settings aren't correctly configured in Windows Server 2016.
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- Network settings such as storage paths aren't correctly configured.
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- Network settings, such as storage paths, aren't correctly configured.
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- Network connectivity is interrupted.
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## Solution
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## Resolution
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> [!IMPORTANT]
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> Before you start troubleshooting, make sure of the following:
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> Before you start troubleshooting, make sure that the following conditions are true:
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>
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> - You have Administrator-level permissions for the Windows Server 2016 computer.
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> - The Hyper-V role is correctly configured on the computer.
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> - The computer meets all relevant hardware and software requirements for shared storage. For more information, see [Windows Server storage architectures with Hyper-V](/windows-server/virtualization/hyper-v/storage-architecture).
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> - You're familiar with how to configure Hyper-V and shared storage environments.
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> - You're familiar with the procedure to configure Hyper-V and shared storage environments.
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To resolve the connection issue, follow these steps:
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1. Check your shared storage configuration. Make sure that the shared storage is correctly configured and accessible within your Windows Server 2016 environment.
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1. In Hyper-V, check storage path settings.
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1. In Hyper-V, check the storage path settings.
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1. Check the network interfaces and switches between the computer and the shared storage devices. Make sure that they're correctly configured.
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1. Make sure that the computer successfully connects to the shared storage devices.
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1. In Hyper-V Manager, check the configuration of the VMs. Verify that the VMs correctly map to the shared storage.
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1. Make sure that the shared storage is online, and that the computer can access it.
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If the issue persists, collect the following information and then contact Microsoft Support.
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If the issue persists, collect the following information, and then contact Microsoft Support:
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- Notes that describe any adjustments that you made to the configuration and any observed changes in behavior.
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- Any events from the Event Log that might relate to the issue.
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-Results of any other diagnostic tests that you used on the system.
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- Any events from the event log that might relate to the issue.
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-The results of any other diagnostic tests that you used on the system.
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