You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: support/azure/app-service/capture-memory-dumps-app-service.md
+4-2Lines changed: 4 additions & 2 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -100,7 +100,9 @@ In the following sections, we discuss each of these debugging features in more d
100
100
101
101
The [auto-heal](/azure/app-service/overview-diagnostics#auto-healing) (request duration) feature is useful for capturing a memory dump if the response is taking longer than expected to finish. You can see the link to **Auto-Heal** in the **Diagnostic Tools** tile in the previous screenshot. Select that link to go directly to the feature, or select the **Diagnostic Tools** tile to review all the available tools on the **Diagnostic Tools** page. For information about how to configure this feature, see the following articles:
102
102
103
-
-[App Services auto heal](https://appserviceblog.com/app-services-auto-heal/)
103
+
-[Announcing the New Auto Healing Experience in App Service Diagnostics](https://azure.github.io/AppService/2018/09/10/Announcing-the-New-Auto-Healing-Experience-in-App-Service-Diagnostics.html)
104
+
105
+
-[Announcing Auto Heal for Linux](https://azure.github.io/AppService/2021/04/21/Announcing-Autoheal-for-Azure-App-Service-Linux.html)
104
106
105
107
-[Collect and automate diagnostic actions with Azure App Services](https://devblogs.microsoft.com/premier-developer/collect-and-automate-diagnostic-actions-with-azure-app-services/)
106
108
@@ -112,7 +114,7 @@ Another feature that's named "Collect a Memory dump" is useful in this scenario
112
114
113
115
#### Collect a memory dump feature
114
116
115
-
To understand the configuration of the Collect a Memory dump feature, see [Collect memory dump app services](https://appserviceblog.com/collect-memory-dump-app-services/). This approach requires manual intervention. The following screenshot shows the **Collect a Memory dump** page.
117
+
This approach requires manual intervention. The following screenshot shows the **Collect a Memory dump** page.
116
118
117
119
:::image type="content" source="./media/capture-memory-dumps-app-service/collect-memory-dump.png" alt-text="Azure portal screenshot of the 'Collect a Memory dump' page in Diagnostic Tools." lightbox="./media/capture-memory-dumps-app-service/collect-memory-dump.png":::
<aid="server-registration-missing-resource-groups"></a>**Server registration doesn't list all resource groups**
168
+
169
+
When registering a server using *ServerRegistration.exe*, some resource groups are missing when you select the **Resource Group** drop-down.
170
+
171
+
This issue occurs due to a known issue that has been fixed in File Sync Agent v19.1. To resolve this issue, install the latest version of the agent.
172
+
167
173
<aid="server-already-registered"></a>**Server Registration displays the following message: "This server is already registered"**
168
174
169
175
:::image type="content" source="media/file-sync-troubleshoot-installation/server-already-registered-error.png" alt-text="Screenshot that shows the Server Registration dialog box with the 'server is already registered' error message.":::
@@ -171,11 +171,13 @@ If a file or directory fails to sync due to an error, an event is logged in the
171
171
| 0x80070043 | -2147942467 | ERROR_BAD_NET_NAME | The tiered file on the server isn't accessible. This issue occurs if the tiered file was not recalled prior to deleting a server endpoint. | To resolve this issue, see [Tiered files are not accessible on the server](file-sync-troubleshoot-cloud-tiering.md#tiered-files-are-not-accessible-on-the-server).|
172
172
| 0x80c80207 | -2134375929 | ECS_E_SYNC_CONSTRAINT_CONFLICT | The file or directory change can't be synced yet because a dependent folder isn't yet synced. This item will sync after the dependent changes are synced. | Transient error. If the error persists for several days, create a support request. |
173
173
| 0x80C8028A | -2134375798 | ECS_E_SYNC_CONSTRAINT_CONFLICT_ON_FAILED_DEPENDEE | The file or directory change can't be synced yet because a dependent folder isn't yet synced. This item will sync after the dependent changes are synced. | Transient error. If the error persists, use the *FileSyncErrorsReport.ps1* PowerShell script to determine why the dependent folder isn't yet synced. |
174
+
| 0x80c80206 | -2134375930 | ECS_E_SYNC_ITEM_PROCESS_FAIL_RECOVERABLE | The file or directory change can't be synced yet because the item encountered a recoverable failure. | Transient error. If the error persists for several days, create a support request. |
174
175
| 0x80c80284 | -2134375804 | ECS_E_SYNC_CONSTRAINT_CONFLICT_SESSION_FAILED | The file or directory change can't be synced yet because a dependent folder isn't yet synced and the sync session failed. This item will sync after the dependent changes are synced. | No action required. If the error persists, investigate the sync session failure. |
175
176
| 0x8007007b | -2147024773 | ERROR_INVALID_NAME | The file or directory name is invalid. | Rename the file or directory in question. See [Handling unsupported characters](?tabs=portal1%252cazure-portal#handling-unsupported-characters) for more information. |
176
177
| 0x80070459 | -2147023783 | ERROR_NO_UNICODE_TRANSLATION | The file or directory name has unsupported surrogate pair characters. | Rename the file or directory in question. See [Handling unsupported characters](?tabs=portal1%252cazure-portal#handling-unsupported-characters) for more information. |
177
178
| 0x80c80255 | -2134375851 | ECS_E_XSMB_REST_INCOMPATIBILITY | The file or directory name is invalid. | Rename the file or directory in question. See [Handling unsupported characters](?tabs=portal1%252cazure-portal#handling-unsupported-characters) for more information. |
178
179
| 0x80c80018 | -2134376424 | ECS_E_SYNC_FILE_IN_USE | The file can't be synced because it's in use. The file will be synced when it's no longer in use. | No action required. Azure File Sync creates a temporary VSS snapshot once a day on the server to sync files that have open handles. |
180
+
| 0x80c86013 | -2134351853 | ECS_E_SYNC_CLOUD_FILE_IN_USE | The cloud file can't be synced because it's in use. This error occurs when an application holds an open handle to a file in the cloud, preventing sync operations from being performed until the application releases the handle. | Check the open file handles and close them if they're no longer needed. For more information, see [List Handles](/rest/api/storageservices/list-handles) and [Force Close Handles](/rest/api/storageservices/force-close-handles). |
179
181
| 0x80c8031d | -2134375651 | ECS_E_CONCURRENCY_CHECK_FAILED | The file has changed, but the change hasn't yet been detected by sync. Sync will recover after this change is detected. | No action required. |
180
182
| 0x80070002 | -2147024894 | ERROR_FILE_NOT_FOUND | The file was deleted and sync isn't aware of the change. | No action required. Sync will stop logging this error once change detection detects the file was deleted. |
181
183
| 0x80070003 | -2147024893 | ERROR_PATH_NOT_FOUND | Deletion of a file or directory can't be synced because the item was already deleted in the destination and sync isn't aware of the change. | No action required. Sync will stop logging this error once change detection runs on the destination and sync detects the item was deleted. |
@@ -206,6 +208,8 @@ If a file or directory fails to sync due to an error, an event is logged in the
206
208
| 0x80041007 | -2147217401 | SYNC_E_ITEM_MUST_EXIST | An internal error occurred. | If the error persists for more than a day, create a support request. |
207
209
| 0X80C80293 | -2134375789 | ECS_E_SYNC_INITIAL_SCAN_COMPLETED | The sync session failed because the initial enumeration was completed. The next session will cover the full namespace. | No action required. This error should automatically resolve. If the error persists for several days, create a support request. |
208
210
| 0X80C80342 | -2134375614 | ECS_E_SYNC_CUSTOM_METADATA_VERSION_NOT_SUPPORTED | The sync database has custom metadata with a version higher than the supported version. | Please upgrade the File Sync agent to the latest version. If the error persists after upgrading the agent, create a support request. |
211
+
| 0x80c8604b | -2134351797 | ECS_E_AZURE_FILE_SHARE_FILE_NOT_FOUND | The specified Azure file wasn't found in the file share. This issue might occur if the file has been deleted and sync isn't aware of the change. | No action required. Sync will stop logging this error once change detection detects the file was deleted. |
212
+
| 0x80c80201 | -2134375935 | ECS_E_SYNC_UNPROCESSABLE_ITEM_REPARSEPOINT | The sync failed due to the presence of a reparse point. | Remove the reparse point or replace it with regular file content before attempting the sync again. |
209
213
210
214
### Handling unsupported characters
211
215
@@ -617,6 +621,17 @@ No action required. This error should automatically resolve. If the error persis
617
621
618
622
This error can occur if there is a file system corruption on the NTFS volume where the server endpoint is located. To resolve this error, run [chkdsk](/windows-server/administration/windows-commands/chkdsk?tabs=event-viewer) on the volume.
619
623
624
+
<a id="-2147020503"></a>**Sync failed because the tag present in the reparse point buffer is invalid.**
625
+
626
+
| Error | Code |
627
+
|-|-|
628
+
| **HRESULT** | 0x80071129 |
629
+
| **HRESULT (decimal)** | -2147020503 |
630
+
| **Error string** | ERROR_REPARSE_TAG_INVALID |
631
+
| **Remediation required** | Yes |
632
+
633
+
This error occurs when files are copied between servers with different configurations. For example, transferring files from a server with a file system filter driver or deduplication feature enabled to one where these features aren't present can result in unreadable files due to invalid reparse points. To resolve this error, delete the affected files or recopy them as actual files rather than reparse points.
634
+
620
635
<a id="-2146762487"></a>**The server failed to establish a secure connection. The cloud service received an unexpected certificate.**
0 commit comments