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‎.openpublishing.redirection.developer.json‎

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{
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"source_path": "support/developer/webapps/iis/www-modules-features/add-remove-global-modules.md",
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"redirect_url": "/troubleshoot/developer/webapps/iis/www-administration-management/add-remove-global-modules"
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},
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{
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"source_path": "support/mem/configmgr/update-management/error-0x800f0831-installing-update.md",
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"redirect_url": "/troubleshoot/windows-server/installing-updates-features-roles/error-0x800f0831-installing-update"
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}
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]
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}

‎.openpublishing.redirection.json‎

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{
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"source_path": "support/dynamics/gp/integration-manager-log-file-does-not-print.md",
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"redirect_url": "/dynamics-gp/installation/developer-tools"
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},
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{
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"source_path": "support/mem/configmgr/client-installation/client-installation-fails-without-bits.md",
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"redirect_url": "/previous-versions/troubleshoot/configmgr/client-installation-fails-without-bits"
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},
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{
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"source_path": "support/mem/configmgr/client-installation/client-piloting-package-fails-after-site-expansion.md",
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"redirect_url": "/previous-versions/troubleshoot/configmgr/client-piloting-package-fails-after-site-expansion"
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},
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{
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"source_path": "support/mem/configmgr/client-installation/configmgr-clients-reinstall-every-five-hours.md",
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"redirect_url": "/previous-versions/troubleshoot/configmgr/configmgr-clients-reinstall-every-five-hours"
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},
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{
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"source_path": "support/mem/configmgr/client-installation/mac-client-enrollment-fails.md",
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"redirect_url": "/previous-versions/troubleshoot/configmgr/mac-client-enrollment-fails"
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},
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{
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"source_path": "support/mem/configmgr/content-management/anonymous-authentication-disabled.md",
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"redirect_url": "/previous-versions/troubleshoot/configmgr/anonymous-authentication-disabled"
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},
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{
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"source_path": "support/mem/configmgr/setup-migrate-backup-recovery/management-points-fail-http-500-errors.md",
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"redirect_url": "/previous-versions/troubleshoot/configmgr/management-points-fail-http-500-errors"
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},
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{
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"source_path": "support/mem/configmgr/update-management/adr-updates-download-failure.md",
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"redirect_url": "/previous-versions/troubleshoot/configmgr/adr-updates-download-failure"
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},
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{
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"source_path": "support/mem/configmgr/update-management/wsus-not-sync-with-certificate-error-800b0109.md",
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"redirect_url": "/previous-versions/troubleshoot/configmgr/wsus-not-sync-with-certificate-error-800b0109"
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},
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{
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"source_path": "support/dynamics-365/sales/app-does-not-appear-within-outlook.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/app-does-not-appear-within-outlook"
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},
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{
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"source_path": "support/dynamics-365/sales/current-user-role-not-have-required-permissions.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/current-user-role-not-have-required-permissions"
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},
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{
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"source_path": "support/dynamics-365/sales/errors-when-opening-365-app-outlook.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/errors-when-opening-365-app-outlook"
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},
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{
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"source_path": "support/dynamics-365/sales/error-when-installing-crm-2016-outlook.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/error-when-installing-crm-2016-outlook"
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},
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{
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"source_path": "support/dynamics-365/sales/experience-without-server-side-synchronization.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/experience-without-server-side-synchronization"
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},
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{
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"source_path": "support/dynamics-365/sales/new-forms-formatted-incorrectly.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/new-forms-formatted-incorrectly"
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},
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{
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"source_path": "support/dynamics-365/sales/something-went-wrong-during-sign.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/something-went-wrong-during-sign"
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},
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{
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"source_path": "support/dynamics-365/sales/something-went-wrong-during-sign-in.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/something-went-wrong-during-sign-in"
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},
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{
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"source_path": "support/dynamics-365/sales/the-authentication-was-not-successful.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/the-authentication-was-not-successful"
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},
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{
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"source_path": "support/dynamics-365/sales/the-given-key-was-not-present-in-dictionary.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/the-given-key-was-not-present-in-dictionary"
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},
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{
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"source_path": "support/dynamics-365/sales/this-organization-has-already-been-configured-error-when-connecting.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/this-organization-has-already-been-configured-error-when-connecting"
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},
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{
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"source_path": "support/dynamics-365/sales/track-set-regarding-options-miss.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/track-set-regarding-options-miss"
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},
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{
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"source_path": "support/dynamics-365/sales/troubleshoot-dynamics-365-app-outlook.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/troubleshoot-dynamics-365-app-outlook"
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},
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{
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"source_path": "support/dynamics-365/sales/we-cannot-load-this-app.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/we-cannot-load-this-app"
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},
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{
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"source_path": "support/dynamics-365/sales/your-device-is-currently-unsupported.md",
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"redirect_url": "/troubleshoot/power-platform/dataverse/d365-app-outlook/your-device-is-currently-unsupported"
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}
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]
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}

‎support/azure/.openpublishing.redirection.azure.json‎

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"source_path": "azure-kubernetes/connectivity/stale-watch-azure-ad-pod-identity-nmi-status-500.md",
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"redirect_url": "/troubleshoot/azure/azure-kubernetes/welcome-azure-kubernetes",
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"redirect_document_id": false
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},
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{
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"source_path": "azure-monitor/app-insights/availability/profiler-troubleshooting.md",
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"redirect_url": "/azure/azure-monitor/profiler/profiler-troubleshooting"
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}
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]
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}

‎support/azure/azure-kubernetes/create-upgrade-delete/error-code-vhdfilenotfound.md‎

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---
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title: Troubleshoot the ERR_VHD_FILE_NOT_FOUND error code
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description: Learn how to troubleshoot the ERR_VHD_FILE_NOT_FOUND error (124) when you try to create and deploy an Azure Kubernetes Service (AKS) cluster.
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ms.date: 10/14/2024
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description: Learn how to troubleshoot the ERR_VHD_FILE_NOT_FOUND error (65) when you try to create and deploy an Azure Kubernetes Service (AKS) cluster.
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ms.date: 02/13/2025
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editor: v-jsitser
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ms.reviewer: axelg, chiragpa, v-leedennis
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ms.reviewer: axelg, chiragpa, lilypan, v-leedennis
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ms.service: azure-kubernetes-service
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#Customer intent: As an Azure Kubernetes user, I want to troubleshoot the ERR_VHD_FILE_NOT_FOUND error code (or error code OutboundConnFailVMExtensionError, error number 50 - or error code ERR_K8S_API_SERVER_CONN_FAIL, error number 51) so that I can successfully create and deploy an Azure Kubernetes Service (AKS) cluster.
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ms.custom: sap:Create, Upgrade, Scale and Delete operations (cluster or nodepool)
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---
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# Troubleshoot the ERR_VHD_FILE_NOT_FOUND error code (124)
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# Troubleshoot the ERR_VHD_FILE_NOT_FOUND error code (65)
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This article discusses how to identify and resolve the `ERR_VHD_FILE_NOT_FOUND` error code (error code number 124) that occurs when you try to create and deploy a Microsoft Azure Kubernetes Service (AKS) cluster.
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This article discusses how to identify and resolve the `ERR_VHD_FILE_NOT_FOUND` error code (error code number 65) that occurs when you try to create and deploy a Microsoft Azure Kubernetes Service (AKS) cluster.
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## Symptoms
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When you try to create an AKS cluster, you receive the following error message:
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> VMExtensionProvisioningError: VM has reported a failure when processing extension 'vmssCSE'.
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>
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> Error message: "Enable failed: failed to execute command: command terminated with exit status=124
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> Error message: "Enable failed: failed to execute command: command terminated with exit status=65
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## Cause
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Under rare circumstances, the 124 exit code for the Azure Virtual Machine Scale Set custom script extension (`vmssCSE`) might happen instead of the following error codes:
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Under rare circumstances, the 65 exit code for the Azure Virtual Machine Scale Set custom script extension (`vmssCSE`) might happen instead of the following error codes:
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| Error code name | Error code number |
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|---------------------------------------------|-------------------|

‎support/azure/azure-kubernetes/error-codes/vhdfilenotfound.md‎

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---
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title: ERR_VHD_FILE_NOT_FOUND when creating AKS clusters
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description: Learn how to troubleshoot the ERR_VHD_FILE_NOT_FOUND error (65) when you try to create and deploy an Azure Kubernetes Service (AKS) cluster.
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ms.date: 10/14/2024
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editor: v-jsitser
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ms.reviewer: axelg, chiragpa, v-leedennis
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ms.service: azure-kubernetes-service
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#Customer intent: As an Azure Kubernetes user, I want to troubleshoot the ERR_VHD_FILE_NOT_FOUND error code (or error code OutboundConnFailVMExtensionError, error number 50 - or error code ERR_K8S_API_SERVER_CONN_FAIL, error number 51) so that I can successfully create and deploy an Azure Kubernetes Service (AKS) cluster.
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ms.custom: sap:Create, Upgrade, Scale and Delete operations (cluster or nodepool)
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---
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# ERR_VHD_FILE_NOT_FOUND error code (65) when deploying an AKS cluster
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This article discusses how to identify and resolve the `ERR_VHD_FILE_NOT_FOUND` error code (error code number 65) that occurs when you try to create and deploy a Microsoft Azure Kubernetes Service (AKS) cluster.
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## Symptoms
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When you try to create an AKS cluster, you receive the following error message:
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> VMExtensionProvisioningError: VM has reported a failure when processing extension 'vmssCSE'.
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>
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> Error message: "Enable failed: failed to execute command: command terminated with exit status=65
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## Cause
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Under rare circumstances, the 65 exit code for the Azure Virtual Machine Scale Set custom script extension (`vmssCSE`) might happen instead of the following error codes:
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| Error code name | Error code number |
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|---------------------------------------------|-------------------|
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| `OutboundConnFailVMExtensionError` | 50 |
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| `K8SAPIServerConnFailVMExtensionError` | 51 |
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| `K8SAPIServerDNSLookupFailVMExtensionError` | 52 |
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This error occurs if a connectivity issue exists between your AKS cluster and the required Azure endpoints, such as `mcr.microsoft.com` or `acs-mirror.azureedge.net`.
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## Solution
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Review [outbound network and FQDN rules for Azure Kubernetes Service (AKS) clusters](/azure/aks/outbound-rules-control-egress) and make sure that all API services FQDN are allowed.
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For detailed troubleshooting steps, refer to the troubleshooting guides in the following articles:
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- [Troubleshoot the VMExtensionError_OutboundConnFail error code (50)](../error-codes/vmextensionerror-outboundconnfail.md)
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- [Troubleshoot the VMExtensionError_K8SAPIServerConnFail error code (51)](../error-codes/vmextensionerror-k8sapiserverconnfail.md)
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- [Troubleshoot the VMExtensionError_K8SAPIServerDNSLookupFail error code (52)](../error-codes/vmextensionerror-k8sapiserverdnslookupfail.md)
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## References
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- [General troubleshooting of AKS cluster creation issues](../create-upgrade-delete/troubleshoot-aks-cluster-creation-issues.md)
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- [Outbound network and FQDN rules for Azure Kubernetes Service (AKS) clusters](/azure/aks/outbound-rules-control-egress)
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[!INCLUDE [Azure Help Support](../../../includes/azure-help-support.md)]
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‎support/azure/azure-kubernetes/toc.yml‎

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href: create-upgrade-delete/troubleshoot-aks-cluster-creation-issues.md
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- name: CniDownloadTimeoutVMExtensionError error (41)
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href: create-upgrade-delete/error-code-cnidownloadtimeoutvmextensionerror.md
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- name: ERR_VHD_FILE_NOT_FOUND error (124)
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- name: ERR_VHD_FILE_NOT_FOUND error (65)
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href: create-upgrade-delete/error-code-vhdfilenotfound.md
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- name: InvalidParameter error
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href: create-upgrade-delete/error-code-invalidparameter.md
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href: error-codes/vmextensionerror-k8sapiserverconnfail.md
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- name: VMExtensionError_K8SAPIServerDNSLookupFail error
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href: error-codes/vmextensionerror-k8sapiserverdnslookupfail.md
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- name: VMExtensionError_K8SAPIServerDNSLookupFail error
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- name: UnsatisfiablePDB error
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href: error-codes/unsatisfiablepdb-error.md
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href: error-codes/unsatisfiablepdb-error.md
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- name: ERR_VHD_FILE_NOT_FOUND error
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href: error-codes/vhdfilenotfound.md

‎support/azure/azure-monitor/app-insights/availability/media/profiler-troubleshooting/profiler-web-job-log.png‎

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