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title: Site is protected by Microsoft 365 Backup and can't be deleted
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manager: dcscontentpm
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ms.date: 07/31/2024
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ms.date: 10/23/2025
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audience: Admin
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ms.topic: troubleshooting
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search.appverid:
@@ -10,14 +10,13 @@ search.appverid:
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appliesto:
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- Microsoft 365 Backup
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- SharePoint Online
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- OneDrive for Business
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- OneDrive
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ms.custom:
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- sap:Microsoft 365 Backup\ODSP
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- CI 193688
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- CSSTroubleshoot
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ms.reviewer: salarson
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description: Describes an error that occurs when you try to delete a SharePoint or OneDrive for Business site that's protected by Microsoft 365 Backup. Provides steps to submit a service request to Microsoft.
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---
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description: Provides a resolution for an error that occurs when you try to delete a SharePoint or OneDrive site that's protected by Microsoft 365 Backup.
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# "Site is protected by Microsoft 365 Backup and cannot be deleted" error
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@@ -29,21 +28,8 @@ You try to permanently delete a site from the [SharePoint admin center](https://
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## Cause
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This error occurs because the site is actively protected or was protected in the past 365 days by [Microsoft 365 Backup](/microsoft-365/backup/?view=o365-worldwide&preserve-view=true). To be able to delete a site, the site backup has to be deleted. However, Microsoft 365 Backup can't delete the backups of specific SharePoint or OneDrive for Business sites. This behavior is designed to prevent malicious actors from deleting backups that are intended to quickly restore data if it's compromised.
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This error occurs because the site is actively protected or was protected in the past 365 days by [Microsoft 365 Backup](/microsoft-365/backup/?view=o365-worldwide&preserve-view=true). To be able to delete a site, the site backup has to be deleted. However, Microsoft 365 Backup can't delete the backups of specific SharePoint or OneDrive sites. This behavior is designed to prevent malicious actors from deleting backups that are intended to quickly restore data if it's compromised.
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## Resolution
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If you want to delete backups of specific sites, mailboxes, or oneDrive to comply with GDPR regulations, you can do so using **Admin PowerShell cmdlets.**
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> [!NOTE]
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> For you to be able to offboard a site, mailbox, or oneDrive, it should be removed from policy first. That is, its **policy-id** should be empty and state as "unprotected".
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Here's the steps you can follow:
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1. Get the **protection unit-id** for the site, user, or mailbox you would like to offboard using the [List driveProtectionUnits PowerShell cmdlet](/graph/api/backuprestoreroot-list-driveprotectionunits).
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1. To initiate the offboarding progress, use the [protectionUnitBase: offboard PowerShell cmdlet](/graph/api/protectionunitbase-offboard).
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1. If you want to cancel the offboarding within the 90-day grace period, use the [protectionUnitBase: cancelOffboard PowerShell cmdlet](/graph/api/protectionunitbase-canceloffboard).
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Learn more about the entire offboarding cycle, cancellation and grace period [here](/microsoft-365/backup/backup-offboarding?view=o365-worldwide).
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To delete backups of specific SharePoint sites, mailboxes, or OneDrive sites, use the steps listed in [Offboarding specific sites, mailboxes, or users](/microsoft-365/backup/backup-offboarding#offboarding-specific-sites-mailboxes-or-users&preserve-view=true).
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