Skip to content

Commit 5ac2010

Browse files
committed
Post edit edits
1 parent b961b0f commit 5ac2010

File tree

1 file changed

+3
-3
lines changed

1 file changed

+3
-3
lines changed

support/windows-server/installing-updates-features-roles/troubleshoot-windows-update-error-0x800f0823.md

Lines changed: 3 additions & 3 deletions
Original file line numberDiff line numberDiff line change
@@ -21,17 +21,17 @@ This article discusses how to resolve an issue that prevents Windows updates fro
2121

2222
## Symptoms
2323

24-
When you try to install a Windows update, the installation fails, and you receive error code `0x800f0823 (CBS_E_NEW_SERVICING_STACK_REQUIRED)`. This issue might occur when you install updates whether you use a direct connection to Windows Update or an offline .msi file. To verify the details of this issue, search for an entry in the CBS.log file that resembles the following example (from Windows Server 2016):
24+
When you try to install a Windows update, the installation fails, and you receive error code `0x800f0823 (CBS_E_NEW_SERVICING_STACK_REQUIRED)`. This issue might occur when you install updates whether you use a direct connection to Windows Update or an offline MSI file. To verify the details of this issue, search for an entry in the CBS.log file that resembles the following example (from Windows Server 2016):
2525

2626
```output
27-
2023-09-04 15:01:53, Error CBS Package "Package_for_KB5012170~31bf3856ad364e35~amd64~~14393.5285.1.4" requires Servicing Stack v10.0.14393.5285 but current Servicing Stack is v10.0.14393.4349. [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
27+
2023-09-04 15:01:53, Error CBS Package "Package_for_KB5012170~31bf3856ad364e35~amd64~~14393.5285.1.4" requires Servicing Stack v10.0.14393.5285 but current Servicing Stack is v10.0.14393.4349. [HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]
2828
```
2929

3030
For more information about the CBS log, see [Windows Update log files](/windows/deployment/update/windows-update-logs).
3131

3232
## Cause
3333

34-
This error code means that the affected computer's [servicing stack](/windows/deployment/update/servicing-stack-updates) is out of date. The servicing stack is the component that installs Windows updates. If this error occurs, the computer can't process new updates correctly.
34+
This error code means that the affected computer's servicing stack is out of date. The servicing stack is the component that installs Windows updates. If this error occurs, the computer can't process new updates correctly.
3535

3636
Typically, Windows Update automatically keeps the servicing stack up to date by installing [servicing stack updates (SSUs)](/windows/deployment/update/servicing-stack-updates). However, it's possible for a physical computer or virtual machine (VM) to fall out of sync by skipping updates.
3737

0 commit comments

Comments
 (0)