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Simonx Xu
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Merge pull request #9321 from MicrosoftDocs/main
Auto push to live 2025-07-11 18:07:47
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support/azure/azure-storage/files/file-sync/file-sync-troubleshoot-sync-errors.md

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@@ -1311,6 +1311,13 @@ No action required. This error should automatically resolve. If the error persis
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| **Error string** | ERROR_GEN_FAILURE |
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| **Remediation required** | Maybe |
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| Error | Code |
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|-|-|
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| **HRESULT** | 0x80041005 |
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| **HRESULT (decimal)** | -2147217403 |
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| **Error string** | SYNC_E_KNOWLEDGE_DECREASED |
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| **Remediation required** | Maybe |
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If the error persists for more than a day, create a support request.
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<a id="-2147467261"></a>**An internal error occurred.**

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