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description: Learn how to troubleshoot the AvailabilityZoneNotSupported error when you try to create an Azure Kubernetes Service cluster in a set of zones.
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ms.date: 05/28/2025
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ms.date: 05/30/2025
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ms.reviewer: marcha, skuchipudi, v-weizhu
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ms.service: azure-kubernetes-service
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ms.custom: sap:Create, Upgrade, Scale and Delete operations (cluster or nodepool)
@@ -23,23 +23,31 @@ An AKS cluster creation fails in specified availability zones and you receive an
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## Cause
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The issue occurs because the requested SKU is unavailable in the specified zones or is restricted by the Azure subscription.
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The issue occurs because the requested SKU has restrictions in some or all zones for your subscription. To verify the restrictions, go to the [Verify SKU restrictions](#verify-sku-restrictions) section.
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To determine the root cauese, perform one or two actions below:
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## Solution
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- To verify if the requested SKU is restricted by your subscription, run the following command:
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To resolve this issue, request access to the specified region or zone by following the [Azure region access request process](../../general/region-access-request-process.md).
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## Verify SKU restrictions
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1. List SKU details by running one of the following commands:
> Replace `<subscription>` and `<locaiton>` accordingly.
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Then, search for the requested SKU in the *availableSkus.txt* file. If you see the lines like the following, it indicates that your subscription doesn't have access to zones in the specified location:
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> Replace `<subscription>`, <SKU>, and `<locaiton>` accordingly.
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2. Search for the requested SKU from the command output.
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3. If you see the information like the following, it indicates that the requested SKU has restrictions in some or all zones for your subscription:
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```output
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```json
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"restrictions": [
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{
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"type": "Zone",
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}
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]
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```
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- To verify if the requested SKU isn't available in the specified zones, run the following command:
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```azurecli
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az vm list-skus -l <location> --size <SKU>
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```
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> [!NOTE]
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> Replace `<SKU>` and `<locaiton>` accordingly.
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## Solution: Request access to the specified zone
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To resolve this issue, request access to the specified region or zone by following the [Azure region access request process](../../general/region-access-request-process.md).
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[!INCLUDE [Azure Help Support](../../../includes/azure-help-support.md)]
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[!INCLUDE [Azure Help Support](../../../includes/azure-help-support.md)]
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