Check and update SAP values for 27 articles, update TOC

Simonx Xu · Simonx Xu · commit 76d915a955ed · 2025-04-01T12:54:29.000+08:00
diff --git a/support/dynamics-365/sales/button-in-command-bar-not-appear-after-grid-item-selection.md b/support/dynamics-365/sales/button-in-command-bar-not-appear-after-grid-item-selection.md
@@ -4,6 +4,7 @@ description: Button in command bar doesn't appear after grid item selection in M
 ms.reviewer: 
 ms.topic: troubleshooting
 ms.date: 03/31/2021
+ms.custom: sap:Opportunity
 ---
 # Button in command bar does not appear after grid item selection in Microsoft Dynamics CRM Online
 
diff --git a/support/dynamics-365/sales/cannot-enable-dialer.md b/support/dynamics-365/sales/cannot-enable-dialer.md
@@ -5,6 +5,7 @@ ms.date: 08/22/2023
 ms.reviewer: asaftzuk, ilanak
 author: t-ronioded
 ms.author: ronihemed
+ms.custom: sap:Teams Dialer
 ---
 # Can't enable Microsoft Teams dialer for Dynamics 365 Sales
 
diff --git a/support/dynamics-365/sales/cannot-hear-other-customer.md b/support/dynamics-365/sales/cannot-hear-other-customer.md
@@ -5,6 +5,7 @@ ms.date: 08/22/2023
 ms.reviewer: asaftzuk, ilanak
 author: t-ronioded
 ms.author: ronihemed
+ms.custom: sap:Teams Dialer
 ---
 # A seller can't hear customers in a call
 
diff --git a/support/dynamics-365/sales/cannot-make-phone-calls-to-pstn.md b/support/dynamics-365/sales/cannot-make-phone-calls-to-pstn.md
@@ -5,6 +5,7 @@ ms.date: 08/22/2023
 ms.reviewer: asaftzuk, ilanak
 author: t-ronioded
 ms.author: ronihemed
+ms.custom: sap:Teams Dialer
 ---
 # Sellers can't make a phone call to a PSTN number
 
diff --git a/support/dynamics-365/sales/dialer-basic-troubleshooting.md b/support/dynamics-365/sales/dialer-basic-troubleshooting.md
@@ -5,6 +5,7 @@ ms.date: 08/22/2023
 ms.reviewer: asaftzuk, ilanak
 author: t-ronioded
 ms.author: ronihemed
+ms.custom: sap:Teams Dialer
 ---
 # Basic troubleshooting steps for Microsoft Teams dialer
 
diff --git a/support/dynamics-365/sales/dialer-not-available-in-custom-app.md b/support/dynamics-365/sales/dialer-not-available-in-custom-app.md
@@ -5,6 +5,7 @@ ms.date: 08/22/2023
 ms.reviewer: asaftzuk, ilanak
 author: t-ronioded
 ms.author: ronihemed
+ms.custom: sap:Teams Dialer
 ---
 # Microsoft Teams dialer isn't visible in a custom app
 
diff --git a/support/dynamics-365/sales/dialer-not-visible-in-sales.md b/support/dynamics-365/sales/dialer-not-visible-in-sales.md
@@ -5,6 +5,7 @@ ms.date: 08/22/2023
 ms.reviewer: asaftzuk, ilanak
 author: t-ronioded
 ms.author: ronihemed
+ms.custom: sap:Teams Dialer
 ---
 # Teams dialer isn't visible in Dynamics 365 Sales
 
diff --git a/support/dynamics-365/sales/duplicate-phone-calls.md b/support/dynamics-365/sales/duplicate-phone-calls.md
@@ -5,6 +5,7 @@ ms.date: 08/22/2023
 ms.reviewer: asaftzuk, ilanak
 author: t-ronioded
 ms.author: ronihemed
+ms.custom: sap:Teams Dialer
 ---
 # Duplicate phone calls are created when you use Sales accelerator
 
diff --git a/support/dynamics-365/sales/fail-to-call-through-contact-account-lead.md b/support/dynamics-365/sales/fail-to-call-through-contact-account-lead.md
@@ -5,6 +5,7 @@ ms.date: 10/23/2023
 ms.reviewer: asaftzuk, ilanak
 author: t-ronioded
 ms.author: ronihemed
+ms.custom: sap:Teams Dialer
 ---
 # A Teams dialer call from a contact, account, or lead record fails
 
diff --git a/support/dynamics-365/sales/seller-voice-unheard-by-other-customer.md b/support/dynamics-365/sales/seller-voice-unheard-by-other-customer.md
@@ -3,6 +3,7 @@ title: Customers can't hear a seller in a call in Dynamics 365 Sales
 description: Provides a resolution for an issue where customers can't hear a seller in a call in Microsoft Dynamics 365 Sales.
 ms.date: 08/18/2023
 ms.reviewer: t-ronioded
+ms.custom: sap:Teams Dialer
 ---
 # Customers can't hear a seller in a call
 
diff --git a/support/dynamics-365/sales/toc.yml b/support/dynamics-365/sales/toc.yml
@@ -1,11 +1,15 @@
 - name: Dynamics 365 Sales
   href: welcome-sales.yml
-- name: Customization and Solutions
+- name: Customization
   items:
     - name: Button in command bar don't show after grid item selection
       href: button-in-command-bar-not-appear-after-grid-item-selection.md
-- name: Dynamics 365 Server
+- name: Forecasting
   items:
+    - name: Troubleshoot forecasts
+      href: troubleshoot-forecast-issues.md
+    - name: Troubleshoot Sales Pipeline chart
+      href: troubleshoot-sales-pipeline-issues.md
 - name: LinkedIn Sales Navigator
   items:
     - name: Can't view photos on custom contact and lead forms in Unified Interface
@@ -17,8 +21,58 @@
     - name: LinkedIn Sales Navigator display widgets don't load properly
       href: lisn-display-widgets-not-loading-properly.md
     - name: LinkedInSalesNavigatorControlsForUnifiedClient isn't available in the organization
-      href: lisn-solution-not-available-configure-lisn.md 
-- name: Microsoft Teams Integration
+      href: lisn-solution-not-available-configure-lisn.md
+- name: Marketing
+  items:
+    - name: Troubleshoot in-app marketing
+      href: troubleshoot-in-app-marketing-issues.md
+- name: Opportunity
+  items:
+    - name: Troubleshoot common tables
+      href: troubleshoot-multiple-tables-issues.md
+    - name: Troubleshoot opportunities
+      href: troubleshoot-opportunities-issues.md
+    - name: Troubleshoot views
+      href: troubleshoot-table-views-issues.md
+- name: Order
+  items:
+    - name: Troubleshoot orders
+      href: troubleshoot-orders-issues.md
+- name: Price list
+  items:
+    - name: Troubleshoot currency and price lists
+      href: troubleshoot-currency-and-price-lists-issues.md
+- name: Product
+  items:
+    - name: Troubleshoot products
+      href: troubleshoot-products-issues.md
+- name: Sales app
+  items:
+    - name: Troubleshoot Unified Interface
+      href: troubleshoot-unified-interface-issues.md
+- name: Sales app installation
+  items:
+    - name: Troubleshoot Sales Professional
+      href: troubleshoot-sales-professional-issues.md
+- name: Sales Hub
+  items:
+    - name: Lead
+      items:
+        - name: Troubleshoot automatic generation of contact or company-related fields
+          href: troubleshoot-lead-form-auto-generated-contact-company-fields.md
+        - name: Troubleshoot lead qualification issues for salespeople
+          href: troubleshoot-lead-qualification-issues-for-salespeople.md
+        - name: Troubleshoot lead qualification for system administrators
+          href: troubleshoot-lead-qualification-issues-for-system-admin.md
+- name: Sales Insights
+  items:
+    - name: Troubleshoot emails
+      href: troubleshoot-emails-issues.md
+    - name: Troubleshoot Sales Premium
+      href: troubleshoot-sales-premium-issues.md
+    - name: Troubleshoot relationship intelligence
+      href: troubleshoot-relationship-intelligence.md
+- name: Teams Dialer
   items:
     - name: Can't enable Teams dialer
       href: cannot-enable-dialer.md
@@ -38,41 +92,3 @@
       href: dialer-not-available-in-custom-app.md
     - name: Teams dialer isn't visible in the Sales Hub
       href: dialer-not-visible-in-sales.md
-- name: Sales Hub
-  items:
-    - name: Troubleshoot common tables
-      href: troubleshoot-multiple-tables-issues.md
-    - name: Troubleshoot currency and price lists
-      href: troubleshoot-currency-and-price-lists-issues.md
-    - name: Troubleshoot emails
-      href: troubleshoot-emails-issues.md
-    - name: Troubleshoot forecasts
-      href: troubleshoot-forecast-issues.md
-    - name: Troubleshoot in-app marketing
-      href: troubleshoot-in-app-marketing-issues.md
-    - name: Troubleshoot leads
-      items:
-        - name: Troubleshoot automatic generation of contact or company-related fields
-          href: troubleshoot-lead-form-auto-generated-contact-company-fields.md
-        - name: Troubleshoot lead qualification issues for salespeople
-          href: troubleshoot-lead-qualification-issues-for-salespeople.md
-        - name: Troubleshoot lead qualification for system administrators
-          href: troubleshoot-lead-qualification-issues-for-system-admin.md
-    - name: Troubleshoot opportunities
-      href: troubleshoot-opportunities-issues.md
-    - name: Troubleshoot orders
-      href: troubleshoot-orders-issues.md
-    - name: Troubleshoot products
-      href: troubleshoot-products-issues.md
-    - name: Troubleshoot Sales Pipeline chart
-      href: troubleshoot-sales-pipeline-issues.md
-    - name: Troubleshoot Sales Premium
-      href: troubleshoot-sales-premium-issues.md
-    - name: Troubleshoot Sales Professional
-      href: troubleshoot-sales-professional-issues.md
-    - name: Troubleshoot Unified Interface
-      href: troubleshoot-unified-interface-issues.md
-    - name: Troubleshoot views
-      href: troubleshoot-table-views-issues.md
-    - name: Troubleshoot relationship intelligence
-      href: troubleshoot-relationship-intelligence.md
diff --git a/support/dynamics-365/sales/troubleshoot-currency-and-price-lists-issues.md b/support/dynamics-365/sales/troubleshoot-currency-and-price-lists-issues.md
@@ -6,6 +6,7 @@ ms.reviewer: lavanyakr
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Price list
 ---
 
 # Troubleshoot issues with currency and price lists
diff --git a/support/dynamics-365/sales/troubleshoot-emails-issues.md b/support/dynamics-365/sales/troubleshoot-emails-issues.md
@@ -5,6 +5,8 @@ author: sbmjais
 ms.author: shjais
 ms.reviewer: lavanyakr, aam, veparim
 ms.date: 03/12/2024
+ms.custom: sap:Sales Insights
+
 ---
 # Troubleshoot issues with emails
 
diff --git a/support/dynamics-365/sales/troubleshoot-forecast-issues.md b/support/dynamics-365/sales/troubleshoot-forecast-issues.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.reviewer: ladirohit, lavanyakr
 ms.date: 03/15/2024
+ms.custom: sap:Forecasting
 ---
 # Troubleshoot issues with forecasting
 
@@ -122,7 +123,7 @@ To resolve this error, activate the **ForecastInstanceActions** process. Follow
 
 ### Cause
 
-You don’t have enough privileges for **Forecast Configuration** entity to view drill down data in the forecast grid. The error shown in the following image is displayed.
+You don't have enough privileges for **Forecast Configuration** entity to view drill down data in the forecast grid. The error shown in the following image is displayed.
 
 > Something went wrong.  
 > There was an error in retrieving the forecast records.  
diff --git a/support/dynamics-365/sales/troubleshoot-in-app-marketing-issues.md b/support/dynamics-365/sales/troubleshoot-in-app-marketing-issues.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Enterprise Marketing
 ---
 
 # Troubleshoot issues with in-app marketing
diff --git a/support/dynamics-365/sales/troubleshoot-lead-form-auto-generated-contact-company-fields.md b/support/dynamics-365/sales/troubleshoot-lead-form-auto-generated-contact-company-fields.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Lead
 ---
 
 # Troubleshoot issues with automatic generation of contact or company-related fields
diff --git a/support/dynamics-365/sales/troubleshoot-lead-qualification-issues-for-salespeople.md b/support/dynamics-365/sales/troubleshoot-lead-qualification-issues-for-salespeople.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Lead
 ---
 
 # Troubleshoot issues with lead qualification issues for salespeople
diff --git a/support/dynamics-365/sales/troubleshoot-lead-qualification-issues-for-system-admin.md b/support/dynamics-365/sales/troubleshoot-lead-qualification-issues-for-system-admin.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Lead
 ---
 
 # Troubleshoot issues with lead qualification for system administrators
diff --git a/support/dynamics-365/sales/troubleshoot-multiple-tables-issues.md b/support/dynamics-365/sales/troubleshoot-multiple-tables-issues.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.reviewer: lavanyakr
 ms.date: 09/25/2023
+ms.custom: sap:Opportunity
 ---
 # Troubleshoot common issues with multiple tables
 
diff --git a/support/dynamics-365/sales/troubleshoot-orders-issues.md b/support/dynamics-365/sales/troubleshoot-orders-issues.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Order
 ---
 
 # Troubleshoot issues with orders
diff --git a/support/dynamics-365/sales/troubleshoot-products-issues.md b/support/dynamics-365/sales/troubleshoot-products-issues.md
@@ -4,6 +4,7 @@ description: Provides resolutions for the issues that may occur when working wit
 author: sbmjais
 ms.author: shjais
 ms.date: 11/20/2023
+ms.custom: sap:Product
 ---
 # Troubleshoot issues with products
 
diff --git a/support/dynamics-365/sales/troubleshoot-relationship-intelligence.md b/support/dynamics-365/sales/troubleshoot-relationship-intelligence.md
@@ -5,10 +5,12 @@ author: roraisin
 ms.author: roraisin
 ms.topic: troubleshooting
 ms.date: 03/28/2023
+ms.custom: sap:Sales Insights
+
 ---
 # Troubleshooting issues with relationship intelligence
 
-This article helps you troubleshoot and resolve the issue where insights can’t be generated using Exchange data when you use [relationship intelligence](/dynamics365/sales/ri-overview) in Dynamics 365 Sales.
+This article helps you troubleshoot and resolve the issue where insights can't be generated using Exchange data when you use [relationship intelligence](/dynamics365/sales/ri-overview) in Dynamics 365 Sales.
 
 ## Symptoms
 
diff --git a/support/dynamics-365/sales/troubleshoot-sales-pipeline-issues.md b/support/dynamics-365/sales/troubleshoot-sales-pipeline-issues.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Forecasting
 ---
 # Troubleshoot issues with the Sales Pipeline chart and its phases in Dynamics 365 Sales
 
diff --git a/support/dynamics-365/sales/troubleshoot-sales-premium-issues.md b/support/dynamics-365/sales/troubleshoot-sales-premium-issues.md
@@ -5,6 +5,8 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Sales Insights
+
 ---
 
 # Troubleshoot issues with the Sales Premium features
diff --git a/support/dynamics-365/sales/troubleshoot-sales-professional-issues.md b/support/dynamics-365/sales/troubleshoot-sales-professional-issues.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Sales app installation
 ---
  
 # Troubleshoot issues with Dynamics 365 Sales Professional
diff --git a/support/dynamics-365/sales/troubleshoot-table-views-issues.md b/support/dynamics-365/sales/troubleshoot-table-views-issues.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Opportunity
 ---
 
 # Troubleshoot issues with table views
diff --git a/support/dynamics-365/sales/troubleshoot-unified-interface-issues.md b/support/dynamics-365/sales/troubleshoot-unified-interface-issues.md
@@ -5,6 +5,7 @@ author: sbmjais
 ms.author: shjais
 ms.topic: troubleshooting
 ms.date: 02/28/2022
+ms.custom: sap:Sales app installation
 ---
 
 # Troubleshoot issues with Unified Interface
