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Update troubleshoot-error-shutdown-in-process.md
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support/windows-server/installing-updates-features-roles/troubleshoot-error-shutdown-in-process.md

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## Symptoms
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When you install a Windows update, or during an OS upgrade, error code 0x8007045b (ERROR_SHUTDOWN_IN_PROGRESS) is logged in the Component-Based Servicing (CBS) log, ```output(%windir%\logs\CBS\CBS.log)``` or ```output%windir%\Windows~BT\sources\panther\setupact.log```.
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When you install a Windows update, or during an OS upgrade, error code 0x8007045b (ERROR_SHUTDOWN_IN_PROGRESS) is logged in the Component-Based Servicing (CBS) log, ```output(%windir%\logs\CBS\CBS.log)```, or in the Setact log, ```output%windir%\Windows~BT\sources\panther\setupact.log```.
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These log entries indicate that the installer or a component has detected an ongoing shutdown process. The troubleshooting steps in this article can help you resolve this issue effectively.
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These log entries indicate that the installer or a component detected an ongoing shutdown process. The troubleshooting steps in this article can help you resolve this issue effectively.
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### Symptom 1: Unresponsive installation
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