Merge pull request #9954 from CarlosFarrica/docs-editor/resolve-sign-in-errors-1760704821

Update resolve-sign-in-errors.md

Author: Cloud-Writer

Teams/teams-sign-in/resolve-sign-in-errors.md

@@ -9,12 +9,12 @@ ms.custom:
   - CI 156289
   - CI 187814
   - CSSTroubleshoot
-ms.reviewer: billkau; meerak
+ms.reviewer: billkau; cafarric; meerak
 appliesto: 
   - Microsoft Teams
 search.appverid: 
   - MET150
-ms.date: 02/25/2025
+ms.date: 10/20/2025
 ---
 # Resolve sign-in errors in Teams
 
@@ -43,20 +43,6 @@ If your users encounter errors when they try to sign in to Microsoft Teams, use
 
 This test verifies that the user account meets the requirements to sign in to Teams.
 
-## Run the classic Teams sign-in troubleshooter
-
-[!INCLUDE [Get Help troubleshooter note](../../includes/sara-note-new-teams.md)]
-
-The [classic Teams sign-in troubleshooter](https://aka.ms/SaRA-TeamsSignIn-sarahome) helps you resolve classic Teams sign-in issues.
-
-To run the troubleshooter, follow these steps:
-
-1. Start the Get Help app.
-1. In the **Search** bar, enter *Unable to sign-in to Microsoft Teams*.
-1. Follow the instructions in the Get Help app to run the troubleshooter.
-
-After the troubleshooter finishes, it displays the results and provides additional information about how to resolve the issue.
-
 ## Fix the issue manually
 
 If you want to perform the checks and fix the issue manually, follow these steps:
@@ -65,8 +51,6 @@ If you want to perform the checks and fix the issue manually, follow these steps
 
   The desktop app is configured to update automatically. However, if you find that the app is missing the latest update, follow the instructions to install it, and try again to sign in. If you still see an error when you try to sign in to Teams, go to step 3.
 
-1. If you use a federated sign-in provider such as Active Directory Federation Services (AD FS), verify the AD FS sign-in configuration by using the [Microsoft 365 Single Sign-on Test](https://testconnectivity.microsoft.com/tests/SingleSignOn/input) in the Microsoft Remote Connectivity Analyzer.
-
 1. Check the error code on the Teams sign-in screen. If the code is listed here, follow the provided guidance to fix the error. If the code isn't listed here, see [Why am I having trouble signing in to Microsoft Teams?](https://support.microsoft.com/topic/a02f683b-61a3-4008-9447-ee60c5593b0f)
 
     - **0xCAA82EE7** or **0xCAA82EE2**