Update troubleshooting guide for Global Secure Access client

Edit review per CI 3207

Author: przlplx

support/entra/global-secure-access/troubleshoot-global-secure-access-client-windows-issues.md

@@ -1,6 +1,6 @@
 ---
 title: Troubleshoot issues in Global Secure Access client for Windows
-description: Learn how to troubleshoot issues that can occur when you use the Global Secure Access client for Windows.
+description: Learn how to troubleshoot issues that occur when you use the Global Secure Access client for Windows.
 ms.date: 01/08/2025
 author: Abizerh
 ms.author: abizerh
@@ -11,13 +11,13 @@ ms.custom: sap:Private Access
 ---
 # Troubleshoot issues in the Global Secure Access client for Windows
 
-The [Global Secure Access client](/entra/global-secure-access/how-to-install-windows-client) is deployed on a managed Microsoft Windows device (that is, a Microsoft Entra hybrid join device or a Microsoft Entra joined device). It enables an organization to control network traffic between these devices and various websites, applications, and resources that are available on the internet or intranet (on-premises corporate network). If you use this method to route traffic, you can enforce more checks and controls, such as continuous access evaluation (CAE), device compliance, and multi-factor authentication, to be applied for resource access.
+The [Global Secure Access client](/entra/global-secure-access/how-to-install-windows-client) is deployed on a managed Microsoft Windows device (that is, a Microsoft Entra hybrid join device or a Microsoft Entra joined device). It enables an organization to control network traffic between these devices and various websites, applications, and resources that are available on the internet or an intranet (on-premises corporate network). If you use this method to route traffic, you can enforce and apply more checks and controls, such as continuous access evaluation (CAE), device compliance, and multi-factor authentication, for resource access.
 
 :::image type="content" source="./media/troubleshoot-global-secure-access-client-windows-issues/global-secure-access-architecture.png" alt-text="Diagram of traffic routing from the Global Secure Access client to internet or intranet access over Microsoft Entra." border="false" lightbox="./media/troubleshoot-global-secure-access-client-windows-issues/global-secure-access-architecture.png":::
 
 ## Installation
 
-You can use the following methods to install the Global Secure Access client on a managed Windows device:
+Use the following methods to install the Global Secure Access client on a managed Windows device:
 
 - Download and install on a Windows device as a local administrator.
 
@@ -33,16 +33,16 @@ If you experience a failure when you try to install the Global Secure Access cli
 
 - Application and system event logs for any other errors, such as a process failure
 
-If you experience issues when you try to upgrade a client, try to first uninstall the earlier client version, and then restart the device before you try again to install.
+If you experience issues when you try to upgrade a client, first try to uninstall the earlier client version and restart the device, and then try again to install the upgrade.
 
 ## Self-Service diagnostic tools for post-installation issues
 
-Use the following self-service diagnostic tools to troubleshoot issues in the Global Secure Access client after successful installation:
+Use the following self-service diagnostic tools to troubleshoot issues in the Global Secure Access client after a successful installation:
 
 - [**Troubleshoot the Global Secure Access client: advanced diagnostics**](/entra/global-secure-access/troubleshoot-global-secure-access-client-advanced-diagnostics)
 - [**Troubleshoot the Global Secure Access client: Health check tab**](/entra/global-secure-access/troubleshoot-global-secure-access-client-diagnostics-health-check)
 
-If the diagnostic tools can't fix the issues, [collect troubleshooting logs](/entra/global-secure-access/troubleshoot-global-secure-access-client-advanced-diagnostics?branch=main#advanced-log-collection-tab), and then submit a support ticket with the logs.
+If the diagnostic tools can't fix the issues, [collect troubleshooting logs](/entra/global-secure-access/troubleshoot-global-secure-access-client-advanced-diagnostics?branch=main#advanced-log-collection-tab), and then submit a support ticket by including the logs.
 
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