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Microsoft365/purview/purview/audit-logs/mailbox-audit-logs.md

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title: How to use mailbox audit logs in Microsoft 365
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title: Use mailbox audit logs in Microsoft 365
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description: Describes how to use mailbox audit logs to determine when a mailbox was updated unexpectedly or whether items are missing in Microsoft 365 dedicated.
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author: Cloud-Writer
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ms.author: meerak
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ms.date: 05/05/2025
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# How to use mailbox audit logs in Microsoft 365
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# Use mailbox audit logs in Microsoft 365
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In Microsoft 365, you can run mailbox audit logs to determine when a mailbox was updated unexpectedly or whether items are missing from a mailbox. For example, you may have to do this if items are moved or if they're deleted unexpectedly or incorrectly.
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In Microsoft 365, you can run [mailbox audit logs](/purview/audit-mailboxes) to determine when a mailbox was updated unexpectedly or whether items are missing from a mailbox. For example, you may have to do this if items are moved or if they're deleted unexpectedly or incorrectly.
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**Note**: For the vNext environment, by default, mailbox audit logs aren't enabled. The feature must be turned on in order for a user to begin a search.
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## How to run and check mailbox audit logs
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## Run mailbox audit logs
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Mailbox audit logging lets users obtain information about actions that are performed by non-owners and administrators. Mailbox audit logging is available to members of the Audit Reporting Mailbox self-service group only by using Windows Remote PowerShell.
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> [!NOTE]
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> - By default, only non-owner mailbox audit logging is enabled, and owner mailbox audit logging is disabled. If you have to perform owner mailbox audit logging to investigate a specific issue, you can temporarily enable the process for two weeks.
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> - Some organizations might not allow you to use mailbox audit logging. In this case, the feature will be turned off for you.
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> Some organizations might not allow you to use mailbox audit logging. In this case, the feature will be turned off for you.
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To investigate this issue, create and use a Windows PowerShell script by using the sample script that's provided in Step 1 in this section, and then customize a search. By default, you can investigate actions that are performed by non-owners and administrators. This script exports content in a simplified, comma-separated values (.csv) file to help you troubleshoot reports about items that are missing or that were updated unexpectedly.
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|OperationResult|Status of the operation</br></br>**Note** Operation results include the following: </br>- Failed </br>- PartiallySucceeded </br>- Succeeded |
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|CrossMailboxOperation|Information about whether the operation that's logged is a cross-mailbox operation (for example, copying or moving messages among mailboxes) |
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### More information about mailbox audit logging
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### Use Windows Remote PowerShell
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- The **Search-MailboxAuditLog** cmdlet is used in the sample script in Step 1 to search a single mailbox synchronously. You can do this also by running the cmdlet in Windows Remote PowerShell.
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