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support/developer/webapps/iis/site-behavior-performance/troubleshoot-http-error-code.md

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---
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title: Troubleshoot 4xx and 5xx HTTP Errors in IIS
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description: Provides troubleshooting steps for resolving 4xx and 5xx HTTP status code errors in Internet Information Services (IIS).
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ms.date: 01/27/2025
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ms.date: 02/11/2025
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ms.reviewer: khgupta, v-sidong
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ms.custom: sap:Site Behavior and Performance\Runtime errors and exceptions, including HTTP 400 and 50x errors
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---
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:::image type="content" source="media/troubleshoot-http-error-code/default-web-site-home.png" alt-text="Screenshot of the Default Web Site Home.":::
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1. Select **Finish**.
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1. In the **Actions** pane, select **Add**.
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1. In the **Add Failed Request Tracing Rule** wizard, on the **Specify Content to Trace** page, select **All content** > **Next**.
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1. On the **Select Trace Providers** page, under **Providers**, select all the checkboxes. Under **Areas**, make sure all the checkboxes are selected for each provider. Under **Verbosity**, select **Verbose**. Select **Finish**.
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:::image type="content" source="media/troubleshoot-http-error-code/select-trace-providers.png" alt-text="Screenshot of the Select Trace Providers page in the Add Failed Tracing Rule dialog.":::
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1. Enable **Failed Request Tracing** for the site and configure the Log File Directory:
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1. In the **Connections** pane, expand the machine name, expand **Sites**, and then select **Default Web Site**.
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1. Open Server Manager, and select **Manage** > **Add Roles and Features**.
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1. In the **Add Roles and Features** wizard, select **Next** until you reach the **Server Roles** page.
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1. In the **Add Roles and Features Wizard** window, select **Next** until you reach the **Server Roles** page.
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1. Expand **Web Server (IIS)** > **Web Server** > **Health and Diagnostics**, and select the **Tracing** checkbox.
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1. Select **Next** for the subsequent steps, and then select **Install**.

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