Update errors-enabling-salesforce-server-to-server-flow.md

Author: sbmjais

support/sales-copilot/crm-permissions-and-configurations/errors-enabling-salesforce-server-to-server-flow.md

@@ -1,7 +1,7 @@
 ---
 title: Errors When Enabling Salesforce with Server-to-Server Flow
 description: Troubleshoot errors that might occur when enabling Salesforce with a server-to-server flow in Microsoft Copilot for Sales.
-ms.date: 05/29/2025
+ms.date: 08/01/2025
 author: sbmjais
 ms.author: shjais
 manager: shujoshi
@@ -39,7 +39,7 @@ During the Salesforce server-to-server flow setup, a connected app is deployed t
 
 To resolve this issue:
 
-1. In Salesforce, search for a user with the `copilotforsalesintegrationuser` prefix in the username.
+1. In Salesforce, search for the `Copilot for Sales Integration User` user.
 
 2. Confirm the user is active.  
    - If inactive, set the user status to active.
@@ -91,6 +91,8 @@ During the Salesforce server-to-server flow setup, a connected app is deployed t
 
 To resolve this issue, retry the operation. If the issue persists, gather the error details and contact [Microsoft support](/microsoft-sales-copilot/get-support).
 
+You might also see an error message that is not listed in symptoms. This could be due to various reasons, such as a validation rule in Salesforce that enforces certain values for users. To resolve this, disable the validation rule temporarily to allow the integration user to be created. 
+
 ## No changes were made
 
 ### Symptoms