Update import-windows-autopilot-device-csv-files-errors.md

Author: Simonx Xu

support/mem/intune/device-enrollment/import-windows-autopilot-device-csv-files-errors.md

@@ -4,7 +4,7 @@ description: Describes an issue in which you receive the ZtdDeviceAlreadyAssigne
 ms.date: 12/05/2023
 search.appverid: MET150
 ms.custom: sap:Autopilot\Advisory
-ms.reviewer: kaushika
+ms.reviewer: kaushika, scottmca
 ---
 # Error 806 or 808 when you import Windows Autopilot device CSV files in Intune
 
@@ -30,25 +30,26 @@ When you try to import a CSV file in the [Microsoft Intune admin center](https:/
 
 ## Cause
 
-The **806 - ZtdDeviceAlreadyAssigned** and **808 - ZtdDeviceAssignedToOtherTenant** errors can occur if a device is already registered in your tenant or if a record of the device already exists in Microsoft Store for Business. The record must be removed before the device's CSV file can be imported in Intune.
+The **806 - ZtdDeviceAlreadyAssigned** and **808 - ZtdDeviceAssignedToOtherTenant** errors can occur if a device is already registered in your tenant or if a record of the device already exists in Microsoft Intune. The record must be removed before the device's CSV file can be imported in Intune.
 
 ## Solution
 
 To fix the issue, confirm whether the device record exists in Microsoft Intune
 
-1. Sign into the [Microsoft Intune admin center](https://go.microsoft.com/fwlink/?linkid=2109431).
+1. Sign in to the [Microsoft Intune admin center](https://go.microsoft.com/fwlink/?linkid=2109431), select **Devices** in the left pane.
 
-1. In the **Home** screen, select **Devices** in the left hand pane.
+1. Under **By platform**, select **Windows**.
 
-1. In the **Devices | Overview** screen, under **By platform**, select **Windows**.
+1. Under **Device onboarding**, select **Enrollment**.
 
-1. In the **Windows | Windows devices** screen, under **Device onboarding**, select **Enrollment**.
+1. Under **Windows Autopilot**, select **Devices**.
 
-1. In the **Windows | Windows enrollment** screen, under **Windows Autopilot**, select **Devices**.
+1. Select the devices you want to delete, and then select **Delete** in the toolbar.
 
-1. In the **Windows Autopilot devices** screen, select the devices that need deletion, and then select **Delete** in the toolbar. The deletion process can take a few minutes to complete.
+    > [!NOTE]
+    > The deletion process might take a few minutes to complete.
 
-If the device record doesn't exist in Microsoft Intune, you might require assistance from Microsoft Support to remove the device record. In this case, collect the following information, and then create a service request by following the steps in [How to get support in Microsoft Intune admin center](/mem/intune/fundamentals/get-support):
+If the device record doesn't exist in Microsoft Intune, you might require assistance from Microsoft Support to remove the device record. In this case, collect the following information, and then create a service request by following the steps in [How to get support in the Microsoft Intune admin center](/mem/intune/fundamentals/get-support):
 
 - **Device CSV**: A copy of the device CSV file that generates the error.
 - **Proof of ownership**: Typically, this is a bill of sale or an invoice in PDF format.
@@ -59,8 +60,8 @@ If the device record doesn't exist in Microsoft Intune, you might require assist
   > - The document that proves ownership of the device must be in its original form. Screenshots are not accepted.
   > - The serial number, chassis ID, or other unique identifier of the device must be present in the document. If it isn't, you need to request the vendor for an updated document of ownership which includes these details about the device.
   > - Your company's name must appear in the document.
-  > 
-  > Customers who use Microsoft Premier Support don't need to provide proof of ownership to deregister a device. However, they still need to prove that the device is in their possession. 
+  >
+  > Customers who use Microsoft Premier Support don't need to provide proof of ownership to deregister a device. However, they still need to prove that the device is in their possession.
 
 - **Diagnostic logs**:
 
@@ -74,4 +75,3 @@ If the device record doesn't exist in Microsoft Intune, you might require assist
 
 > [!NOTE]
 > These files can be attached to the service request when you create the request.
-