New MTRW known issue from Matt Slomka

Author: Cloud-Writer

Teams/teams-rooms-and-devices/teams-rooms-known-issues-windows.md

@@ -42,6 +42,7 @@ ms.date: 10/07/2025
 |Only see one camera's view even though multi-camera feature is turned on.|Your Teams Rooms on Windows device is configured for multiple cameras. However after the device restarts, remote users might see only the default camera's view.<br/><br/>This issue might occur only in the first meeting after the device restarts. The cameras function as expected in all subsequent meetings.|To work around the issue, end the first meeting after the device restarts, and start a second meeting.|
 |Front of Room view displays a blank, black screen on a remote access tool.|When you access a Teams Rooms on Windows console remotely by using tools such as the Teams Rooms Pro Management Portal (PMP), TeamViewer, Virtual Network Computing (VNC) etc., the Front of Room (FoR) monitors display a black image instead of the expected user interface.<br/><br/>The FoR monitors in the meeting room display the expected screen but show only a black image in the view on the remote access tool.<br/><br/>If you sign in to the Teams Rooms device by using administrator credentials, you see the Windows screen in the FoR view as expected.|Restart your device to update to the latest configuration to fix the issue.|
 |Automatic remediation in Pro Management portal keeps failing.|The built-in remediation in the Microsoft Teams Rooms Pro Management portal to disable the USB peripheral power draining option under Windows USB settings keeps failing with the error message:<br/><br/>`Auto Remediation was unable to resolve this issue.`|To resolve the issue, implement a manual fix as described in [USB Peripheral Power Drain signal is unhealthy](./usb-peripheral-power-drain-status-unhealthy.md).|
+|Lenovo Teams Rooms devices display BitLocker recovery screen.|When you try to update Windows from 23H2 to 24H2 on a Lenovo Teams Rooms for Windows device that has BitLocker enabled, the update might fail and you see a BitLocker recovery screen instead.|Perform the following actions:<ol><li>Pause the Windows update on the affected device.</li><li>In the [Microsoft Teams Rooms Pro Management portal](/microsoftteams/rooms/update-management#update-management-experience-walk-through), pause the Teams Rooms app update to versions 5.3.205.0 and 5.4.210.0.</li></ol><br/>If one of these versions of the Teams Rooms app has already been installed on your device and it now displays the BitLocker recovery screen, enter the BitLocker recovery key to restore functionality.|
 
 ## Hardware issues