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Auto Publish – main to live - 2025-11-12 22:00 UTC
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support/windows-client/windows-troubleshooters/active-and-retired-troubleshooters-windows-10.md

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title: Active and retired troubleshooters for Windows 10 and Windows 11
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description: Introduce active and retired troubleshooters for Windows 10 and Windows 11.
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ms.date: 06/04/2025
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ms.date: 11/11/2025
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manager: dcscontentpm
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audience: itpro
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ms.topic: troubleshooting
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ms.reviewer: kaushika, fangmikko
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ms.reviewer: kaushika, grahamm
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ms.custom: sap:Support Tools\Windows Troubleshooters, csstroubleshoot
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appliesto:
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- <a href=https://learn.microsoft.com/windows/release-health/supported-versions-windows-client target=_blank>Supported versions of Windows Client</a>
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This article provides a list of active and retired troubleshooters for Windows 10 and Windows 11, including a description of what the troubleshooter does, the problem that it addresses, and which devices it applies to. To learn more about troubleshooters, see [keep your device running smoothly with recommended troubleshooting](https://support.microsoft.com/help/4487232/).
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_Applies to:_ &nbsp; Windows 10, Windows 11
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## ELAN fingerprint driver troubleshooter for devices upgrading from Windows 10 to Windows 11
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The text displayed in **Settings**:
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|Activation date|Retirement date|More information|
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|---|---|---|
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|3/15/2023||[https://aka.ms/AAhdpvb](https://aka.ms/AAhdpvb)|
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|3/15/2023|4/12/2025|[https://aka.ms/AAhdpvb](https://aka.ms/AAhdpvb)|
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## Access work or school troubleshooter for restoring access to M365 desktop applications
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|Activation date|Retirement date|More information|
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|8/24/2022||[https://aka.ms/AAhs34y](https://aka.ms/AAhs34y)|
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|8/24/2022|11/30/2022|[https://aka.ms/AAhs34y](https://aka.ms/AAhs34y)|
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## Windows Update troubleshooter for repairing .NET framework components
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|Activation date|Retirement date|More information|
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|5/31/2022||[https://go.microsoft.com/fwlink/?linkid=2196115&clcid=0x409](https://go.microsoft.com/fwlink/?linkid=2196115&clcid=0x409)|
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|5/31/2022|10/30/2022|[https://go.microsoft.com/fwlink/?linkid=2196115&clcid=0x409](https://go.microsoft.com/fwlink/?linkid=2196115&clcid=0x409)|
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## Windows Update troubleshooter for file or metadata corruption
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|Activation date|Retirement date|More information|
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|2/7/2020|\-|[https://aka.ms/AA7afc1](https://aka.ms/AA7afc1)|
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|2/7/2020|11/28/2020|[https://aka.ms/AA7afc1](https://aka.ms/AA7afc1)|
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## Troubleshooter for Windows logon
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|Activation date|Retirement date|More information|
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|5/29/2025||[https://Aka.ms/AAwe51y](https://Aka.ms/AAwe51y)|
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|5/29/2025|8/27/2025|[https://Aka.ms/AAwe51y](https://Aka.ms/AAwe51y)|

support/windows-server/networking/portqry-command-line-port-scanner-v2.md

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title: Using the PortQry command-line tool
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description: Discusses the features and functionality available in PortQry Command Line Port Scanner version 2.0.
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ms.date: 01/15/2025
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ms.date: 11/12/2025
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manager: dcscontentpm
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audience: itpro
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ms.topic: troubleshooting
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ms.reviewer: kaushika
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ms.reviewer: kaushika, herbertm
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ms.custom:
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- sap:network connectivity and file sharing\tcp/ip connectivity (tcp protocol,nla,winhttp)
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PortQry is a command-line tool that you can use to help troubleshoot TCP/IP connectivity issues. This tool reports the status of target TCP and User Datagram Protocol (UDP) ports on a local computer or on a remote computer. It also provides detailed information about the local computer's port usage.
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To download PortQry, see [Download PortQry Command Line Port Scanner Version 2.0](https://www.microsoft.com/download/details.aspx?id=17148).
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Because PortQry is intended to be used as a troubleshooting tool, users who use it to troubleshoot a particular problem should have sufficient knowledge of their computing environment.
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You can use PortQry from a command prompt in one of several modes:

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