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Exchange/ExchangeOnline/administration/wam-integration-issues.md

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appliesto:
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ms.date: 08/20/2025
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ms.reviewer: ninob, klahari, vivepai, bravirao
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ms.date: 08/21/2025
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ms.reviewer: vivepai, ninob
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---
2020
# Resolve issues in Exchange Online PowerShell module after WAM integration
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Beginning in Exchange Online PowerShell module version 3.7.0, Microsoft is implementing Web Account Manager (WAM) as the default authentication broker for user authentication. Although WAM offers improved security and a streamlined user experience, it might cause compatibility challenges in some situations. This article discusses these situations and provides resolutions or workarounds for them, as appropriate.
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Beginning in Exchange Online PowerShell module version 3.7.0, Microsoft is implementing Web Account Manager (WAM) as the default authentication broker for user authentication. Although WAM offers improved security and a streamlined user experience, it might cause compatibility challenges in some situations. This article discusses these situations and provides workarounds for them.
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> [!NOTE]
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> Although you can use the **DisableWAM** switch together with the [Connect-ExchangeOnline](/powershell/module/exchangepowershell/connect-exchangeonline) command to disable WAM when you connect to Exchange Online PowerShell, you should use this option only as a temporary method. If you require assistance to resolve issues without having to disable WAM, contact Microsoft Support at [[email protected]](mailto:[email protected]).

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