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Added troubleshooting section for rdpclipcdv.exe getting blocked
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support/azure/virtual-desktop/troubleshoot-device-redirections.md

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@@ -29,6 +29,34 @@ If a user signs in to the session host with a single-factor credential like user
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3. Choose **Sign-in options** at the bottom of the window.
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4. Select **Sign in with Windows Hello or a security key**. They should see an option to select Windows Hello or security authentication methods.
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## Clipboard and Window Resizing Issues After SxS Network Stack Update
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**Applies to:** Azure Virtual Desktop – SxS Network Stack version 1.0.2501.05600 and later
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### Symptoms
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- Clipboard redirection fails (e.g., copying from the AVD session to the local device does not work).
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- The AVD session window cannot be resized.
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- Issues occur after updating to SxS Network Stack version `1.0.2501.05600` or later.
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- Affects environments that use restrictive application control policies (e.g., antivirus allow lists).
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### Cause
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The updated SxS network stack introduces new executables—`rdpclipcdv.exe` and `rdpinputcdv.exe`—used to handle clipboard and window resizing functionality. If these executables are blocked, the functionality fails to initialize properly.
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This impacts environments that enforce application restriction policies, such as:
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- Software Restriction Policies (SRP)
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- AppLocker
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- Third-party endpoint protection software
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### Resolution
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Ensure the following executables are allow-listed **when executed from subfolders of** `C:\Program Files\Microsoft RDInfra`:
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- `rdpinit.exe`
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- `rdpshell.exe`
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- `rdpstartup.exe`
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- `rdpstartuplauncher.exe`
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- `rdpvchost.exe`
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- `rdpclipcdv.exe`
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- `rdpinputcdv.exe`
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## Provide feedback
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Visit the [Azure Virtual Desktop Tech Community](https://techcommunity.microsoft.com/t5/azure-virtual-desktop/bd-p/AzureVirtualDesktopForum) to discuss the Azure Virtual Desktop service with the product team and active community members.

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