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Update microsoft-graph-api-query-cannot-get-b2b-user-by-upn.md
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support/entra/entra-id/users-groups-entra-apis/microsoft-graph-api-query-cannot-get-b2b-user-by-upn.md

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---
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title: Microsoft Graph API requests fail to get B2B users using UPN
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title: Microsoft Graph API Requests Fail to Get B2B Users Using UPN
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description: Provides a solution to an issue where a Microsoft Graph API request fails to get a Business-to-Business (B2B) user using User Principal Name (UPN).
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ms.service: entra-id
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ms.reviewer: bhvootla, v-weizhu
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ms.custom: sap:Problem with querying or provisioning resources
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ms.date: 06/05/2025
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ms.date: 06/20/2025
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---
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# Microsoft Graph API requests fail to get B2B users using UPN
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`https://graph.microsoft.com/v1.0/users/example_gmail.com%23EXT%[email protected]`
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[!INCLUDE [Azure Help Support](../../../includes/azure-help-support.md)]
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[!INCLUDE [Azure Help Support](../../../includes/azure-help-support.md)]

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