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Copy file name to clipboardExpand all lines: Microsoft365/purview/ediscovery/resolve-ediscovery-issues.md
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@@ -46,7 +46,7 @@ When you view the search result statistics in the *Export Summary \<timestamp\>.
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An estimate of the search results is just that: It's an estimate and not an actual count of items that meet the search query criteria. For more information about why estimated and downloaded search results can differ, see [Differences between estimated and actual eDiscovery search results](/microsoft-365/compliance/ediscovery-differences-between-estimated-and-actual-search-results).
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## Search error: "Location is ambiguous"
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### Cause
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The locations specified in the error message are invalid. The mailbox identifier for each invalid location is used by duplicate or conflicting objects in Exchange Online Protection (EOP).
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The locations that are specified in the error message are invalid. The mailbox identifier for each invalid location is used by duplicate or conflicting objects in Exchange Online Protection (EOP).
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### Resolution
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3. Remove the duplicate or conflicting object.
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## Search error: "Recipient not found"
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4. After you verify that the recipient is synced in EOP, retry your search.
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## Search error: CS007
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Retry your search. If your search still fails, split your search into smaller searches. For example, use date ranges or limit the number of search locations to return smaller result sets.
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## Search or export error: "Maximum number of jobs for your organization are currently running"
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2. Retry your search or export operation.
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## Export error: "Item has been moved or deleted" or "Unable to retrieve item due to timeout"
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Wait for the system to retrieve and export the original mailbox items that are associated with the temporary backups.
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## Export error: "File wasn't exported because it doesn't exist" or "File not found"
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To resolve the issue, reindex the SharePoint Online or OneDrive for Business location by using one of the procedures that are provided in [Manually request crawling and reindexing of a site, a library or a list](/sharepoint/crawl-site-content). If you want the search results to include the renamed or moved files, rerun the eDiscovery search.
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## Export download issue: eDiscovery export doesn't download any files
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If you're experiencing issues that affect the download, see [Best practices for downloading export packages](/purview/edisc-search-export).
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## Export download error: "Search result was not downloaded as it is a folder"
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No resolution is required. You can safely ignore the error message.
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