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ms.custom: sap:Create, Upgrade, Scale and Delete operations (cluster or nodepool)
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# Troubleshoot API server and etcd problems in Azure Kubernetes Services
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## Prerequisites
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-[Azure CLI](/cli/azure/install-azure-cli).
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-The [Azure CLI](/cli/azure/install-azure-cli).
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- The Kubernetes [kubectl](https://kubernetes.io/docs/reference/kubectl/overview/) tool. To install kubectl by using Azure CLI, run the [az aks install-cli](/cli/azure/aks#az-aks-install-cli) command.
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The analyzer also provides actionable recommendations directly in the Azure portal, tailored to the detected patterns, to help you remediate and optimize your cluster.
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> **Note:**
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> [!NOTE]
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> The API server resource intensive listing detector is available to all users with access to the AKS resource in the Azure portal. No special permissions or prerequisites are required.
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>
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> After identifying the offending agents and applying the above recommendations, you can further use [Priority and Fairness](https://kubernetes.io/docs/concepts/cluster-administration/flow-control/) or refer [this section](https://review.learn.microsoft.com/en-us/troubleshoot/azure/azure-kubernetes/create-upgrade-delete/troubleshoot-apiserver-etcd?branch=pr-en-us-9260&tabs=resource-specific#cause-3-an-offending-client-makes-excessive-list-or-put-calls) to throttle or isolate problematic clients.
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> After identifying the offending agents and applying the above recommendations, you can further use [Priority and Fairness](https://kubernetes.io/docs/concepts/cluster-administration/flow-control/) or refer to [this section](/troubleshoot/azure/azure-kubernetes/create-upgrade-delete/troubleshoot-apiserver-etcd?branch=pr-en-us-9260&tabs=resource-specific#cause-3-an-offending-client-makes-excessive-list-or-put-calls) to throttle or isolate problematic clients.
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**1.b.** Additionally, you can also run following query to identify the average latency of API server requests per user agent as plotted on a time chart:
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