Merge pull request #8647 from MicrosoftDocs/user/alkorote/infiniteloop

AB#5350: add an article for wma infiniteloop detection

Author: lucciz01

support/dynamics-365/supply-chain/toc.yml

@@ -240,6 +240,8 @@
   items:
     - name: Warehouse mobile app
       items:
+        - name: '"Infinite loop detected" error during warehouse mobile app operations'
+          href: warehousing/infinite-loop-detected.md
         - name: Trust anchor for certification path not found when setting up app connection
           href: warehousing/certification-path-app-connection-error.md
         - name: Trust anchor for certification path not found when updating and migrating to WMS

support/dynamics-365/supply-chain/warehousing/infinite-loop-detected.md

@@ -0,0 +1,26 @@
+--- 
+title: Infinite Loop During Warehouse Mobile App Operations
+description: Solves an Infinite loop detected error that occurs during specific operations in the Warehouse Management mobile app in Microsoft Dynamics 365 Supply Chain Management.
+author: Koalena 
+ms.date: 04/21/2025
+ms.custom: sap:Warehouse management
+--- 
+# "Infinite loop detected" error occurs when performing warehouse mobile app operations
+
+This article addresses an "Infinite loop detected" error that occurs during specific operations in the [Warehouse Management mobile app](/dynamics365/supply-chain/warehousing/install-configure-warehouse-management-app).
+
+## Symptoms
+
+When you perform operations in the Warehouse Management mobile app, you might receive an error message that resembles one of the following:
+
+- > Infinite loop detected during Movement by template.
+
+- > Infinite loop detected during Report as Finished and put away.
+
+## Cause
+
+This issue occurs when the call stack depth exceeds a predefined limit, triggering a safeguard to prevent infinite loops. The error typically occurs when a large number of work lines are created or processed in a single scan.
+
+## Resolution
+
+To resolve this issue, reduce the number of work lines processed in a single operation. You can achieve this by [splitting a large work ID](/dynamics365/supply-chain/warehousing/work-split) into several smaller ones.