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| Email encryption isn't working as expected. Are there any issues with my licenses or settings? | Checks license availability for sensitivity labels. Also checks information protection settings for your tenant, including Information Rights Management (IRM) and transport rule settings. Validates encryption settings. |[Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics)|
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| A user can't find the sensitivity label they need. Does the label policy apply to them? | Checks which sensitivity labels are available to the user. Diagnostic results include information such as the label names, settings, and where the labels are available. |[Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics)|
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| A DLP rule isn't enforced for a particular user. Is this user included in the DLP policy? | Checks which DLP policies apply to a user. Diagnostic results include the policy names and where the policies apply. |[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
| Email encryption isn't working as expected. Are there any issues with my licenses or settings? | Checks license availability for sensitivity labels. Also checks information protection settings for your tenant, including Information Rights Management (IRM) and transport rule settings. Validates encryption settings. |[Test-IrmConfiguration](/powershell/module/exchangepowershell/test-irmconfiguration)|[Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics)|
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| A user can't find the sensitivity label they need. Does the label policy apply to them? | Checks which sensitivity labels are available to the user. Diagnostic results include information such as the label names, settings, and where the labels are available. |[Get-label](/powershell/module/exchangepowershell/get-label) <br> [Get-LabelPolicy](/powershell/module/exchangepowershell/get-labelpolicy)|[Information Protection diagnostics](https://purview.microsoft.com/informationprotection/diagnostics)|
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| A DLP rule isn't enforced for a particular user. Is this user included in the DLP policy? | Checks which DLP policies apply to a user. Diagnostic results include the policy names and where the policies apply.|[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| Endpoint DLP isn’t working as expected. Are there any issues with policy sync on the device? | Check for policy sync issues and provide recommendations on how to resolve them. |[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| Alerts not working for a DLP rule. Are there any issues with the DLP rule configuration? | Check for alerts and identify whether there are issues with the DLP rule configuration.|[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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| Can't find an alert for an activity or an audit event ? | Check for the alert related to an activity or audit event and investigate why the alert could be missing |[Get-DlpCompliancePolicy](/powershell/module/exchangepowershell/get-dlpcompliancepolicy) <br> [Get-DlpComplianceRule](/powershell/module/exchangepowershell/get-dlpcompliancerule)|[DLP diagnostics](https://purview.microsoft.com/datalossprevention/diagnostics)|
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