|
| 1 | +--- |
| 2 | +title: Troubleshoot Windows Update Error Code 0x8007000e or 0x800705aa |
| 3 | +description: Discusses how to resolve Windows Update error code 0x8007000e or 0x800705aa. |
| 4 | +ms.date: 10/15/2025 |
| 5 | +manager: dcscontentpm |
| 6 | +audience: itpro |
| 7 | +ms.topic: troubleshooting |
| 8 | +ms.reviewer: kaushika |
| 9 | +ms.custom: |
| 10 | +- sap:windows servicing, updates and features on demand\windows update - install errors unknown or code not listed |
| 11 | +- pcy:WinComm Devices Deploy |
| 12 | +appliesto: |
| 13 | +- ✅ <a href=https://learn.microsoft.com/windows/release-health/supported-versions-windows-client target=_blank>Supported versions of Windows Client</a> |
| 14 | +- ✅ <a href=https://learn.microsoft.com/windows/release-health/windows-server-release-info target=_blank>Supported versions of Windows Server</a> |
| 15 | +--- |
| 16 | + |
| 17 | +# Troubleshoot Windows Update error code 0x8007000e or 0x800705aa |
| 18 | + |
| 19 | +This article discusses how to resolve Windows Update error code 0x8007000e or 0x800705aa. |
| 20 | + |
| 21 | +## Symptoms |
| 22 | + |
| 23 | +When you try to install a Windows update, the installation fails. When this error occurs, you receive one of the following error messages: |
| 24 | + |
| 25 | +```output |
| 26 | +Error - Installer encountered an error 0x8007000e. Not enough memory resources available to complete this operation. |
| 27 | +``` |
| 28 | + |
| 29 | +```output |
| 30 | +An error occurred - Error : 0x800705aa |
| 31 | +
|
| 32 | +Insufficient system resources exist to complete the requested service. |
| 33 | +``` |
| 34 | + |
| 35 | +> [!NOTE] |
| 36 | +> The second message typically occurs when you use `dism /online /add-package /packagepath:<path of .cab file>`to install the update. |
| 37 | +
|
| 38 | +## Cause |
| 39 | + |
| 40 | +This issue occurs if the computer doesn't have enough available virtual memory for Windows to install the update. The most common causes of this issue are the following conditions: |
| 41 | + |
| 42 | +- Third-party applications are consuming lots of virtual memory. |
| 43 | +- The computer's virtual memory isn't managed automatically. Instead, it's manually configured. |
| 44 | + |
| 45 | +## Workaround: Clean restart |
| 46 | + |
| 47 | +When you start Windows by using a normal startup, several applications and services start automatically, and then they run in the background. These programs include basic system processes, antivirus software, and system utility applications. These applications and services can interfere with the update process. |
| 48 | + |
| 49 | +A clean restart, also known as a _clean boot_, starts Windows without these background applications and services. Follow these steps: |
| 50 | + |
| 51 | +1. Sign in to the affected computer as an administrator. |
| 52 | +1. In the Search box, enter **msconfig**, and then select **System Configuration**. |
| 53 | +1. In System Configuration, select **Services** > **Hide all Microsoft services** > **Disable all**. |
| 54 | +1. Select **Startup** > **Open Task Manager**. |
| 55 | +1. Under **Startup** in Task Manager, select each startup item, and then select **Disable**. |
| 56 | +1. Close Task Manager. |
| 57 | +1. In System Configuration, select **Startup** > **OK**. |
| 58 | +1. Restart the computer. |
| 59 | + |
| 60 | +After the computer restarts, try again to update it. |
| 61 | + |
| 62 | +## Resolution |
| 63 | + |
| 64 | +To configure the computer to automatically manage its virtual memory, follow these steps. |
| 65 | + |
| 66 | +1. To open **System Properties**, select Search and then enter **sysdm.cpl**. |
| 67 | +1. In **System Properties**, select **Advanced**, and then under **Performance**, select **Settings**. |
| 68 | +1. In **Performance Options**, select **Advanced**, and then under **Virtual memory**, select **Change**. |
| 69 | +1. Make sure that **Automatically manage paging file size for all drives** is selected, and then select **OK**. |
| 70 | +1. Restart the computer. |
| 71 | + |
| 72 | +## More information |
| 73 | + |
| 74 | +As an example of this issue, the following excerpt shows how error code 0x800705aa appears in the CBS.log file: |
| 75 | + |
| 76 | +```output |
| 77 | +2024-02-06 02:20:51, Info |
| 78 | + DPX Ended DPX phase: Apply Deltas |
| 79 | +Provided In File |
| 80 | +2024-02-06 02:20:51, Info |
| 81 | + DPX Started DPX phase: Apply Deltas |
| 82 | +Provided In File |
| 83 | +2024-02-06 02:23:42, Info |
| 84 | + DPX DpxException hr=0x800705aa code=0x02060e |
| 85 | +2024-02-06 02:23:42, Info |
| 86 | + DPX DpxException hr=0x800705aa |
| 87 | +code=0x02060e |
| 88 | +2024-02-06 02:23:42, Info |
| 89 | + DPX DpxException hr=0x800705aa |
| 90 | +code=0x02060e |
| 91 | +2024-02-06 02:23:42, Info |
| 92 | + DPX Failed to create file [file://%3f/C:/windows/SoftwareDistribution/Download/90fbe639b26d2696e96c2f268353e77c/inst/_windows10.0-kb5034127-x64.cab_/$dpx$.tmp/f8d13c2b8403f04db9eddfe6c7ae2060.tmp]\\?\C:\windows\SoftwareDistribution\Download\90fbe639b26d2696e96c2f268353e77c\inst\_windows10.0-kb5034127-x64.cab_\$dpx$.tmp\f8d13c2b8403f04db9eddfe6c7ae2060.tmp |
| 93 | +2024-02-06 02:23:42, Info |
| 94 | + DPX ProvideRequestedDataByFile: [file://%3f/C:/windows/SoftwareDistribution/Download/90fbe639b26d2696e96c2f268353e77c/inst/_windows10.0-kb5034127-x64.cab_/Cab_2_for_KB5034127_PSFX.cab]\\?\C:\windows\SoftwareDistribution\Download\90fbe639b26d2696e96c2f268353e77c\inst\_windows10.0-kb5034127-x64.cab_\Cab_2_for_KB5034127_PSFX.cab |
| 95 | +failed, Response file Name: ExtractFromCabInFile |
| 96 | +2024-02-06 02:23:42, Info |
| 97 | + DPX Ended DPX phase: Apply Deltas |
| 98 | +Provided In File |
| 99 | +2024-02-06 02:23:42, Info |
| 100 | + DPX DpxException hr=0x800705aa |
| 101 | +code=0x020201 |
| 102 | +2024-02-06 02:23:42, Info |
| 103 | + DPX Ended DPX phase: Resume and |
| 104 | +Download Job |
| 105 | +2024-02-06 02:23:42, Info |
| 106 | + DPX DpxException hr=0x800705aa |
| 107 | +code=0x020217 |
| 108 | +``` |
0 commit comments