New Teams Phones issue

Author: Cloud-Writer

Teams/teams-rooms-and-devices/teams-rooms-known-issues-android.md

@@ -55,6 +55,7 @@ ms.date: 10/06/2025
 |Speed dial line key doesn't transfer an active call.|In older Teams Phones versions, you could transfer an active call by selecting a line key that is configured as a speed dial for a specific contact.<br/><br/>Beginning with Teams Phones version 1.7.0 1449/1.0.94.2025165302, you're only able to make an outgoing call to the speed dial after you select it from the **Transfer** menu.|If you want to transfer active calls to specific contacts, configure line keys as speed dials for those contacts and assign the **Transfer** and **Consult Transfer** menu options to the appropriate line keys.|
 |The screen hangs on Yealink phones when the headset is picked up.|On Yealink MP56 phones that are running version 1449/1.0.94.2025248901 of the Teams for Android app, the screen hangs or crashes when you pick up the headset to make an outbound call.|No workaround is available at this time.|
 |Can't see line keys on the home screen.|After you update your Teams Phones to version 1449/1.0.94.2025264001 of the Teams for Android app, you don't see any assigned line keys on the home screen.<br/><br/>This behavior is seen on non-touch phones such as Poly CCX 350 that have either the CAP or Premium CAP licenses.|No workaround is available at this time.|
+|Incoming calls generate a "Just me" chat automatically.|When you receive a call from a main call queue on a Teams phone, a "Just Me" chat is generated automatically in the Teams desktop app. This chat only includes you and it remains in the chat notifications list until you delete it manually. A new chat is generated with each incoming call.<br/><br/>The problem occurs specifically when answering calls from a call queue on a Teams Phone device, but not when they are answered by using the Teams desktop app.|To work around the issue, turn on Conference mode for the call queue. Use the following steps:<br/><ol><li>In the Microsoft Teams admin center, select **Call queues**.</li><li>Select **Edit a call queue** > **Call answering**.</li><li>On the Call answering page, toggle the **Conference mode** button to turn it on.</li></ol>|
 
 ## Limitations