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update the Resolution steps
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support/dynamics-365/field-service/rso/locked-booking-infeasible.md

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@@ -4,7 +4,7 @@ description: Resolves issues with booking locks in the Resource Scheduling Optim
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ms.author: AnilMur
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author: anilmur
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ms.reviewer: mhart
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ms.date: 02/08/2025
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ms.date: 02/11/2025
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ms.custom: sap:Resource Scheduling Optimization
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---
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# Locked booking is infeasible in Resource Scheduling Optimization
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To solve the issue, update the booking settings and then rerun the Resource Scheduling Optimization:
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1. Navigate to **Resource Scheduling** > **Settings** > **Administration** > **Scheduling Parameter** > **Resource Scheduling Optimization**.
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1. Adjust the settings to resolve the identified violation. For example, update the time window, adjust resource skills, and so on.
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1. Save the changes and [run the optimization process](/dynamics365/field-service/rso-run-optimization) again.
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1. Adjust the settings to resolve the identified violation. For example, update the [booking lock options](/dynamics365/field-service/booking-lock-options#booking-lock-options), or adjust the [Resource Scheduling Optimization constraints]((/dynamics365/field-service/rso-optimization-goal#understand-constraints)).
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1. Save the changes and [run the Resource Scheduling Optimization process](/dynamics365/field-service/rso-run-optimization) again.

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