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| 1 | +--- |
| 2 | +title: Collect data to analyze and troubleshoot Hyper-V scenarios |
| 3 | +description: This article describes how to gather information by using the Microsoft Troubleshooting Support Script (TSS) for Hyper-V related issues. |
| 4 | +ms.date: 10/16/2025 |
| 5 | +manager: dcscontentpm |
| 6 | +audience: itpro |
| 7 | +ms.topic: troubleshooting |
| 8 | +ms.reviewer: kaushika, warrenw |
| 9 | +ms.custom: sap:Support Tools\TSS |
| 10 | +appliesto: |
| 11 | + - <a href=https://learn.microsoft.com/windows/release-health/supported-versions-windows-client target=_blank>Supported versions of Windows Client</a> |
| 12 | + - <a href=https://learn.microsoft.com/windows/release-health/windows-server-release-info target=_blank>Supported versions of Windows Server</a> |
| 13 | +--- |
| 14 | +# Collect data to analyze and troubleshoot Hyper-V scenarios |
| 15 | + |
| 16 | +This article describes how to gather information by using the Microsoft Troubleshooting Support Script (TSS) for Hyper-V related issues. |
| 17 | + |
| 18 | +## Prerequisites |
| 19 | + |
| 20 | +Refer to [Introduction to TroubleShootingScript toolset (TSS)](introduction-to-troubleshootingscript-toolset-tss.md#prerequisites) for prerequisites for the toolset to run properly. |
| 21 | + |
| 22 | +## Scenario: Virtualization and Hyper-V |
| 23 | + |
| 24 | +### TSS cmdlet |
| 25 | + |
| 26 | +```powershell |
| 27 | +.\TSS.ps1 -Scenario HyperV |
| 28 | +``` |
| 29 | + |
| 30 | +### TSS cmdlet description |
| 31 | + |
| 32 | +To gather information for Hyper-V related issues, follow these steps: |
| 33 | + |
| 34 | +1. Download the latest version of the TSS tool from the Microsoft website. |
| 35 | +2. Open an elevated PowerShell window. |
| 36 | +3. Navigate to the folder where the TSS tool is located. |
| 37 | +4. Run the command |
| 38 | + |
| 39 | +#### Optional parameters |
| 40 | + |
| 41 | +You can use the following optional parameters with the TSS tool. These optional parameters can perform a quicker and more streamlined collection, which may help the script finish successfully if a certain section stops responding. |
| 42 | + |
| 43 | +- This cmdlet collect only the logs without running diagnostics. |
| 44 | + |
| 45 | + ```powershell |
| 46 | + .\TSS.ps1 -Scenario HyperV -CollectOnly |
| 47 | + ``` |
| 48 | +
|
| 49 | +- This cmdlet prevents uploading the collected data to Microsoft. |
| 50 | +
|
| 51 | + ```powershell |
| 52 | + .\TSS.ps1 -Scenario HyperV -NoUpload |
| 53 | + ``` |
| 54 | +
|
| 55 | +- This cmdlet specifies the output folder for the collected data. |
| 56 | +
|
| 57 | + ```powershell |
| 58 | + .\TSS.ps1 -Scenario HyperV -OutputPath <path> |
| 59 | + ``` |
| 60 | +
|
| 61 | +> [!NOTE] |
| 62 | +> The TSS tool may take several minutes to complete depending on the system configuration and the amount of data being collected. |
| 63 | +> After the tool finishes running, it creates a compressed file (.zip) that contains all the collected information. |
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